Lufthansa Senator Lounge, London Heathrow T2: Basic but relaxing

First step of my trip to Singapore with this first segment to Geneva-Cointrin and the waiting at the lounge of the parent company of the LH Group.

As a reminder, here is the itinerary followed:

#TypeReview
1DiaryAsian getaway in Singapore and Kuala Lumpur
2LoungeLufthansa Senator Lounge, Londres Heathrow Terminal 2
3FlightSwiss Business, Londres Heathrow – Genève Cointrin, Airbus A220-300
4LoungeSwiss First Class Lounge, Geneva Cointrin
5FlightSwiss Business, Geneva Cointrin – Zurich, Airbus A320neo
6LoungeSwiss First Class Lounge, Zurich – Gates A
7LoungeSwiss First Class Lounge, Zurich – Gates E
8FlightSwiss First, Zurich – Singapore Changi, Boeing 777-300ER
9HotelW Singapore
10LoungeSingapore Airlines SilverKris Lounge, Singapore Changi Terminal 3
11FlightSingapore Airlines Business Class, Singapour Changi – Kuala Lumpur, Airbus A350-900
12HotelW Kuala Lumpur
13FlightThe St. Regis Kuala Lumpur
14LoungePlaza Premium Lounge, Kuala Lumpur
15FlightSingapore Airlines Business, Kuala Lumpur – SIngapore Changi, Airbus A350-900
16HotelJW Marriott Singapore South Beach
17LoungeSingapore Airlines First Class Lounge, Singapore Changi Terminal 3
18FlightSwiss First, Singapore Changi – Zurich, Boeing 777-300ER
19LoungeSwiss First Class Lounge, Zurich – Gates A
20FlightSwiss Business Class , Zurich – Paris Charles-de-Gaulle, Airbus A220-300
21HotelSheraton Paris Charles-de-Gaulle (not reviewed)
22FlightBritish Airways Club Europe, Paris Charles-de-Gaulle – Londres Heathrow, Airbus Axxx (not reviewed)
Today’s itinerary

Check-in and ground experience

I proceed with the check-in formalities the day before departure, on the Swiss application.

Having uploaded my travel documents on the website a few days before, I was able to get my 3 boarding passes for Singapore without any problem.

It is thus approximately 3 hours before the departure that I take my Uber for the airport.

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I arrive at London Heathrow Terminal 2 in less than 25 minutes and enter the terminal. The crowd is already very important while it is not even 6am.

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Already knowing the place, I go to the priority counters of the LH Group.

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There is a First Class counter, but the first one available is aBusiness classcounter and I am taken care of by the ground agent.

The interaction will be minimal,not very premium. I have to ask for the Firstpocket which was not given to me naturally, and it is given to me with a lot of reluctance because it is said to be reserved “to the senator”… First news!

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I then go to the security controls, which unlike my previous experience the same week at Terminal 3, will be fluid, and I will be airside in less than ten minutes.

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Location and welcome

The lounge is located on the A-gate level, to the right of the security checkpoints, right next to the Aer Lingus lounge.

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I enter the lounge,the reception is rather ordinary and has nothing of First Class. The barcode to access the Senator area is given to me.

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Lounge design

The design of the lounge is fairly consistent with the Lufthansa charter: shades of gray and camel, and light wood for the sideboards.

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Various spaces are available: lounging, dining, resting or working.

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I will sit in one of the lounging areas for the duration of my stay, then at a table to eat.

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Catering

The catering offer is equivalent to that of the Senator lounges in Frankfurt or Munich, and has returned to pre-pandemic levels.

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Soft and hard drinks are available at the opening of the lounge and are self-service.

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A cold and hot breakfast selection was available when I visited.

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I would take a few hot items that will be of acceptable quality without being exceptional.

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Bottom line

A classic medium-haul lounge, but which deservesat least a little personalization in the service at least for passengers in First connection.

Olivier Delestre-Levai
Olivier Delestre-Levai
Olivier has been into airline blogging since 2010. First a major contributor to the FlyerTalk forum, he created the FlyerPlan website in July 2012, and writes articles with a major echo among airline specialists. He now co-runs the TravelGuys blog with Bertrand, focusing on travel experience and loyalty programs.
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