Lufthansa Business Lounge, London Heathrow: Full as an egg!

Again on the road for a business trip to Marrakech , as part of a seminar.

Given my location in London, I will be traveling on the Moroccan national airline , now part of the OneWorld alliance, on the outward journey, and on TAP on the return trip, my BA flight, at the perfect time, having been cancelled.

Here is the route followed:

1LoungeLufthansa Business Lounge, Londres Heathrow
2FlightRoyal Air Maroc Business, Londres Heathrow – Casablanca, Boeing 737 MAX
3FlightRoyal Air Maroc Business, Casablanca – Marrakech, Embraer E190
4HotelBarcelo Palmeraie, Marrakech
5LoungePearl Lounge, Marrakech Menara
6FlightTAP Business Class, Marrakech – Lisbonne Portela, Embraer E190
7FlightTAP Business Class, Lisbonne Portela – Londres Heathrow, Airbus A320
Today’s itinerary


While I had perfectly timed and direct British Airways flights from London Heathrow, I received almost 5 weeks before departure cancellation emails for both my outward and return flights.

So I find myself having to rebook myself, British Airways does not offer me much , and I find a Royal Air Maroc / TAP combination in Business. Compulsory connection but not really the choice, the frequencies are not that many in these post-pandemic times.

Ground path and lounge

I arrive at Heathrow airport terminal 2 this time by underground , thanks to the Piccadilly Line direct from my home.


Despite using the VeriFLY application to upload my documents in advance , online check-in was not possible and I had to go to a counter.

When I arrive at the check-in area, I see that a VeriFLY counter is indicated , but no dedicated queue or person specifically in charge of it.

So I use the Business counter and my registration is done in a few seconds , after checking my vaccination certificate. Since I am French, I am asked if I have spent time in France in the last 10 days, passengers from France having to present a PCR test of less than 48 hours . I answer in the negative and my boarding passes are given to me.


I therefore proceed to the security formalities which will take about 10 minutes, the Fast Track of terminal 2 being still inoperative.


Strangely enough, Royal Air Maroc sends its Business passengers to the Lufthansa lounge located to the right of security, a lounge that remained closed for a long time during the pandemic. One would have thought that Royal Air Maroc would use the Plaza Premium lounge, since Lufthansa is spearheading a competing alliance.


The reception is perfect and I am even called by my name.

Lounge design

The design is the one you will find in most Lufthansa lounges , a mix of grey, camel and light wood.


Various spaces are available: lounge, catering, work.


The Senator space remains closed , but will be open during my stay at the show due to the colossal attendance (you will notice this attendance yourself in the photos).

Catering offer

The catering offer has returned to normal or almost normal, with a cold and hot savory offer, and sweet snacks.


I note the downgrade of red wine, which is now low-end, and a limited selection of snacks.

Otherwise, no access restriction to the buffet, everything is self-service.


I’ll settle for a cookie with my coffee .


A room too full to be pleasant . But nice to see an offer back to almost normal. Special mention for the cheerful and very professional welcome.

Olivier Delestre-Levai
Olivier Delestre-Levai
Olivier has been into airline blogging since 2010. First a major contributor to the FlyerTalk forum, he created the FlyerPlan website in July 2012, and writes articles with a major echo among airline specialists. He now co-runs the TravelGuys blog with Bertrand, focusing on travel experience and loyalty programs.

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