Singapore Airlines Business, Kuala Lumpur – Singapore Changi, Airbus A350-900 : Super short, average service

Aftera little over an hour in the lounge, I head to the gate for my flight to Singapore.

As a reminder, here is the itinerary followed:

1DiaryAsian getaway in Singapore and Kuala Lumpur
2LoungeLufthansa Senator Lounge, Londres Heathrow Terminal 2
3FlightSwiss Business, Londres Heathrow – Genève Cointrin, Airbus A220-300
4LoungeSwiss First Class Lounge, Geneva Cointrin
5FlightSwiss Business, Geneva Cointrin – Zurich, Airbus A320neo
6LoungeSwiss First Class Lounge, Zurich – Gates A
7LoungeSwiss First Class Lounge, Zurich – Gates E
8FlightSwiss First, Zurich – Singapore Changi, Boeing 777-300ER
9HotelW Singapore
10LoungeSingapore Airlines SilverKris Lounge, Singapore Changi Terminal 3
11FlightSingapore Airlines Business Class, Singapour Changi – Kuala Lumpur, Airbus A350-900
12HotelW Kuala Lumpur
13FlightThe St. Regis Kuala Lumpur
14LoungePlaza Premium Lounge, Kuala Lumpur
15FlightSingapore Airlines Business, Kuala Lumpur – SIngapore Changi, Airbus A350-900
16HotelJW Marriott Singapore South Beach
17LoungeSingapore Airlines First Class Lounge, Singapore Changi Terminal 3
18FlightSwiss First, Singapore Changi – Zurich, Boeing 777-300ER
19LoungeSwiss First Class Lounge, Zurich – Gates A
20FlightSwiss Business Class , Zurich – Paris Charles-de-Gaulle, Airbus A220-300
21HotelSheraton Paris Charles-de-Gaulle (not reviewed)
22FlightBritish Airways Club Europe, Paris Charles-de-Gaulle – Londres Heathrow, Airbus Axxx (not reviewed)
Today’s itinerary


As I leave the lounge 20 minutes before departure and a boarding announcement has already been made, I notice that my flight isalready in Last Call. I hear my name called on the microphone and speed up the pace towards the door.


The staff is waiting for me and after passing the brief security check, I board directly by the J gangway, the only one left connected to the plane.


Cabin and welcome

I am greeted at the door and accompanied to my seat, the 11K, by one of the Singapore Girls. She’ll put my jacket in the coatroom for the flight.


The seat, ultra comfortable, is the same as the one for the outward journey, which you can discover on the ad hoc report.


Shortly after my installation, we will start the pushback about ten minutes ahead of schedule.


Service and catering

The service starts just after the seatbelt sign is turned off.

The latter starts at the back of the Business cabin, which implies that I will be served last, being seated in the first row…

A choice of beef or vegetarian sandwiches is offered. I’ll have a beef sandwich which will be pretty good but a little stale with a Diet Coke.


A refill will be offered, and I will request an espresso which will be brought promptly.


But quickly, the descent begins and we land in Singapore Changi.


Arrival and disembarkation

We arrive at the gate on time, and disembark at Changi terminal 3.


Immigration will be very fast and I will be landside quickly. This time, I will use the subway and not a cab, which will take me 40 minutes to reach the hotel.


Bottom line

A good flight, but with a basic service and hurried cabin crew.

Olivier Delestre-Levai
Olivier Delestre-Levai
Olivier has been into airline blogging since 2010. First a major contributor to the FlyerTalk forum, he created the FlyerPlan website in July 2012, and writes articles with a major echo among airline specialists. He now co-runs the TravelGuys blog with Bertrand, focusing on travel experience and loyalty programs.

Trending posts

Recent posts