Singapore Airlines Business, Kuala Lumpur – Singapore Changi, Airbus A350-900 : Super short, average service

Aftera little over an hour in the lounge, I head to the gate for my flight to Singapore.

As a reminder, here is the itinerary followed:

#TypeReview
1DiaryAsian getaway in Singapore and Kuala Lumpur
2LoungeLufthansa Senator Lounge, Londres Heathrow Terminal 2
3FlightSwiss Business, Londres Heathrow – Genève Cointrin, Airbus A220-300
4LoungeSwiss First Class Lounge, Geneva Cointrin
5FlightSwiss Business, Geneva Cointrin – Zurich, Airbus A320neo
6LoungeSwiss First Class Lounge, Zurich – Gates A
7LoungeSwiss First Class Lounge, Zurich – Gates E
8FlightSwiss First, Zurich – Singapore Changi, Boeing 777-300ER
9HotelW Singapore
10LoungeSingapore Airlines SilverKris Lounge, Singapore Changi Terminal 3
11FlightSingapore Airlines Business Class, Singapour Changi – Kuala Lumpur, Airbus A350-900
12HotelW Kuala Lumpur
13FlightThe St. Regis Kuala Lumpur
14LoungePlaza Premium Lounge, Kuala Lumpur
15FlightSingapore Airlines Business, Kuala Lumpur – SIngapore Changi, Airbus A350-900
16HotelJW Marriott Singapore South Beach
17LoungeSingapore Airlines First Class Lounge, Singapore Changi Terminal 3
18FlightSwiss First, Singapore Changi – Zurich, Boeing 777-300ER
19LoungeSwiss First Class Lounge, Zurich – Gates A
20FlightSwiss Business Class , Zurich – Paris Charles-de-Gaulle, Airbus A220-300
21HotelSheraton Paris Charles-de-Gaulle (not reviewed)
22FlightBritish Airways Club Europe, Paris Charles-de-Gaulle – Londres Heathrow, Airbus Axxx (not reviewed)
Today’s itinerary

Boarding

As I leave the lounge 20 minutes before departure and a boarding announcement has already been made, I notice that my flight isalready in Last Call. I hear my name called on the microphone and speed up the pace towards the door.

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The staff is waiting for me and after passing the brief security check, I board directly by the J gangway, the only one left connected to the plane.

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Cabin and welcome

I am greeted at the door and accompanied to my seat, the 11K, by one of the Singapore Girls. She’ll put my jacket in the coatroom for the flight.

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The seat, ultra comfortable, is the same as the one for the outward journey, which you can discover on the ad hoc report.

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Shortly after my installation, we will start the pushback about ten minutes ahead of schedule.

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Service and catering

The service starts just after the seatbelt sign is turned off.

The latter starts at the back of the Business cabin, which implies that I will be served last, being seated in the first row…

A choice of beef or vegetarian sandwiches is offered. I’ll have a beef sandwich which will be pretty good but a little stale with a Diet Coke.

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A refill will be offered, and I will request an espresso which will be brought promptly.

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But quickly, the descent begins and we land in Singapore Changi.

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Arrival and disembarkation

We arrive at the gate on time, and disembark at Changi terminal 3.

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Immigration will be very fast and I will be landside quickly. This time, I will use the subway and not a cab, which will take me 40 minutes to reach the hotel.

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Bottom line

A good flight, but with a basic service and hurried cabin crew.

Olivier Delestre-Levai
Olivier Delestre-Levai
Olivier has been into airline blogging since 2010. First a major contributor to the FlyerTalk forum, he created the FlyerPlan website in July 2012, and writes articles with a major echo among airline specialists. He now co-runs the TravelGuys blog with Bertrand, focusing on travel experience and loyalty programs.
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