Singapore Airlines Business, Singapore Changi – Kuala Lumpur, Airbus A350-900 : Much too short !

After a short stay at the KrisFlyer lounge, I head to the gate to board my flight to Kuala Lumpur.

As a reminder, here is the itinerary followed:

#TypeReview
1DiaryAsian getaway in Singapore and Kuala Lumpur
2LoungeLufthansa Senator Lounge, Londres Heathrow Terminal 2
3FlightSwiss Business, Londres Heathrow – Genève Cointrin, Airbus A220-300
4LoungeSwiss First Class Lounge, Geneva Cointrin
5FlightSwiss Business, Geneva Cointrin – Zurich, Airbus A320neo
6LoungeSwiss First Class Lounge, Zurich – Gates A
7LoungeSwiss First Class Lounge, Zurich – Gates E
8FlightSwiss First, Zurich – Singapore Changi, Boeing 777-300ER
9HotelW Singapore
10LoungeSingapore Airlines SilverKris Lounge, Singapore Changi Terminal 3
11FlightSingapore Airlines Business Class, Singapour Changi – Kuala Lumpur, Airbus A350-900
12HotelW Kuala Lumpur
13FlightThe St. Regis Kuala Lumpur
14LoungePlaza Premium Lounge, Kuala Lumpur
15FlightSingapore Airlines Business, Kuala Lumpur – SIngapore Changi, Airbus A350-900
16HotelJW Marriott Singapore South Beach
17LoungeSingapore Airlines First Class Lounge, Singapore Changi Terminal 3
18FlightSwiss First, Singapore Changi – Zurich, Boeing 777-300ER
19LoungeSwiss First Class Lounge, Zurich – Gates A
20FlightSwiss Business Class , Zurich – Paris Charles-de-Gaulle, Airbus A220-300
21HotelSheraton Paris Charles-de-Gaulle (not reviewed)
22FlightBritish Airways Club Europe, Paris Charles-de-Gaulle – Londres Heathrow, Airbus Axxx (not reviewed)
Today’s itinerary

Boarding

Today, we are boarding from gate C20, located at Changi terminal 1. Fortunately, even though the gate is far from Terminal 3, the pathways are simple in Singapore and it is possible to either walk or take an automated shuttle to Terminal 1. I will decide to walk and will take less than 15 minutes from the lounge.

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When I arrived, the flight was at the end of the boarding process and security was almost deserted. I could access the aircraft directly via the Business class gateway.

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Cabin and welcome

When I arrived at the gate, I was greeted by no less than 3 crew members with big smiles on their faces.

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One of the flight attendants accompanies me to my seat, and helps me to put my things in the racks.

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No welcome drink is offered, not sure if this is related to the flight time or the COVID measures.

The flight time announced by the captain is 38 minutes.

The cabin of the Singapore Airlines A350-900 is obviously designed for long-haul flights.

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The seat is impressive, very private and obviously Full Flat. Its width is also impressive. I won’t use it in the night position, but I’m sure one sleeps very well in it. You can imagine that on a 38 minutes flight, it will be perfect.

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Service and catering

The service starts as soon as the seatbelt sign is switched off.

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A simple snack is distributed, with a choice between a vegetarian croissant or a salmon croissant. Curious idea but I will try it and it will be very good.

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I’ll wash this down with a milk tea, then two espressos which will be perfect. The benefit of flying on the A350 is to have an espresso machine on board.

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The crew will come and ask several times if I would like something else, a sign that even on a 38 minute flight this is still possible.

Arrival and disembarkation

We will arrive a few minutes late and I think the ADP teams must be on a mission in Kuala Lumpur since the gateway will take about ten minutes to set up. The captain will come to the door to apologize at the landing, nice gesture.

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Bottom line

An excellent flight on Singapore Airlines with a service adapted to the duration of the cruise.

Olivier Delestre-Levai
Olivier Delestre-Levai
Olivier has been into airline blogging since 2010. First a major contributor to the FlyerTalk forum, he created the FlyerPlan website in July 2012, and writes articles with a major echo among airline specialists. He now co-runs the TravelGuys blog with Bertrand, focusing on travel experience and loyalty programs.
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