Loyalty programs
Top 10 Annoyances in the Air Travel Industry
The aviation industry has undergone significant changes over recent years, from the way airlines structure their classes of service to the increasing complexity of loyalty programs. If you’re a frequent flyer, you’ve likely experienced these changes firsthand. Today, we’ll...
Air France to use free WiFi to boost Flying Blue
Air France will soon be offering a free in-flight WiFi service based on the Starlink network, the world's largest constellation of satellites using low-Earth orbit.
Free Wi-Fi for Flying Blue members
This announcement was made last week, so you've probably already...
SAS Eurobonus members (but not only): which loylaty program to join to stay with Star Alliance?
As planned, SAS will leave Star Alliance on September 1 to join Skyteam, as part of Air France-KLM's acquisition of a stake in the company, paving the way for a potential takeover within two years.
An event that is...
SAS will leave Star Alliance to join Skyteam on September 1, 2024. What impact will this have on loyalty programs and Eurobonus members?
It is finally on September 1 that, following its tie-up with Air France-KLM, SAS will leave Star Alliance to join Skyteam. But if things are clear about membership, they are much less so about loyalty programs and their benefits,...
Loyalty programs: my assessment for 2023 and plans for 2024
In the end, 2023 was a very quiet year in terms of managing my status on the various loyalty programs of which I am a member, but serious questions are being asked about my strategy for 2024.
You asked us...
ITA customers can now credit their flights on Flying Blue
Customers flying with ITA and having purchased their ticket from the Italian airline will now be able to credit their flights to Flying Blue. It remains to be seen for how long.
ITA and Skyteam: the end of the...
It’s going to hurt: Flying Blue limits XP rollover!
Flying Blue, Air France-KLM's frequent flyer program, will limit the number of XPs a customer can roll over from one year to the next. This is bad news for members seeking Platinum for Life status.
The devaluation of frequent...
Is Delta Airlines foreshadowing the future of loyalty programs?
Delta's changes to its loyalty program have prompted many negative reactions, and some fear that this is the harbinger of a general trend. But not all airlines face the same Delta challenges, nor can they afford to go so...
Delta: Keep falling.
With Delta just announcing a raft of very negative changes for its most frequent flyers, one might wonder how this company, long considered the best of the American majors, managed to sink to the bottom of this ranking. Here...
Delta increases SkyMiles qualification criteria, and further restricts lounge access
This week, Delta announced changes that will start from January 1, 2024, impacting the way SkyMiles members earn credits towards their 2025 status.
Like every change in frequent flyer programs over the past 15 years, these changes are not positive...