It’s over! Even though this trip wasmainly for professional purposes, I am sad to leave Asia, even if it is only temporarily. I fell in love with this continent 7 years ago and I take great pleasure in each of my trips.
As a reminder, here is the itinerary followed:
Check-in and ground experience
I leave the JW Marriott Singapore South Beach3h30 before the departure of my flight to Zürich, using the Grab application. After 25 minutes of driving and relieved of 18 dollars, I arrive at the terminal 3 of Changi airport.
Swiss’s door is door 4, and the check-in counters are right next to this door. As is often the case,the entire LH Group shares the same counters, but it seems that the signage has just been put in place.
The reception is very cold, almost yelling at me… What a reception! I’m checked in for Zurich, and ask to receive my boarding pass for Paris which is on a separate ticket. Request accepted without any problem, I think my ticket is in the Amadeus system that manages to detect the self connect and authorize the registration from end to end.
I am told that the lounge to use is the KrisFlyer Gold Lounge (thankfully I know it’s the SilverKris First Lounge) and my boarding passes are handed out like that.
I ask for the First classsleeve, but they give it to me with their fingertips, telling me that it is reserved for Lufthansa passengers, which is impossible since the German airline does not operate any more First classflights on Singapore, either for the Munich or the Frankfurt flight.
The SilverKris Lounge First is located in the new Singapore Airlines lounge complex in Changi Terminal 3.
After checking my boarding pass, I am invited to enter the First section of this new lounge.
This lounge is for Star Alliancepassengers traveling in First Class, with Singapore Airlines First passengers having access to The Private Room, an even more exclusive, adjoining lounge that I hope to try soon.
Singapore Airlines PPS Club Solitaire passengers are also admitted to this First lounge.
I will start with the first and only negative point: the lounge has no natural light. This is really problematic in my opinion, and contrasts with the neighboring Business section which is much more open to the terminal and has at least a second day.
That said, the design of the lounge is very elegant. The lounging areas are diversified and comfortable, with all possible connectivity.
A dining area is located in the middle of the lounge, with both individual tables and tables for 4.
Four small bedroomsare available for resting. Even if their size is a bit monastic, it’s still better than having nothing.
To work, someisolated stationsare available, as well as a meeting room.
It’s a pitythat some people don’t know how to behave in public anymore, with phones on speakerphone, public education of children without any control…
The restaurant offer is quite good. In addition to the traditional bells, an à la carte menu is available and the dishes are brought directly to your table by the waitress.
I will personally order satays which will be excellent, shrimp tempura Katsu style, also very good as well as forgettable truffle fries.
In terms of beverages, Singapore Airlines offers premium self-service, including an excellent Piper Heidseick champagne vintage 2007, and even more premium at the bar with high-end liquors.
A lounge that has everything to please,but its crowdedness at the end of the visit and the behavior of some passengers take away its premium side. Shame.