Swiss Business Class, Zurich – Londres Heathrow, Airbus A320NEO : Efficient

After an hour in the lounge, it was time for me to board my final leg to London Heathrow.

As a reminder, here is the itinerary followed:

1DiaryWeekend with friends in Asia
2LoungeLufthansa Senator Lounge, London Heathrow T2
3FlightSwiss Business, London Heathrow – Zurich, Airbus A320NEO
4FlightSwiss Business, Zurich – Delhi, Airbus A330
5LoungeAir India Business Lounge, Delhi
6FlightThai Royal Orchid Class, Delhi – Bangkok Suvarnabhumi, Boeing 777-200
7HotelKimpton Maa-Lai, Bangkok (unreported, see previous report)
8LoungeEva Air Lounge, Bangkok Suvarnabhumi
9FlightEva Air Royal Laurel Class, Bangkok Suvarnhabhumi – Taipei, Boeing 777-300ER
10HotelKimpton Da An, Taipei
11HotelRegent Taipei
12LoungeEva Air Infinity Lounge, Taipei
13FlightEva Air Royal Laurel Class, Taipei – Bangkok Suvarnabhumi, Boeing 787-10
14LoungeSingapore Airlines SilverKris Lounge, Bangkok Suvarnabhumi
15FlightSwiss Business, Bangkok Suvarnabhumi – Zurich, Boeing 777-300ER
16LoungeSwiss Senator Lounge, Zurich A Gates
17FlightSwiss Business, Zurich – London Heathrow, Airbus A320
Today’s itinerary


As I leave the lounge 10 minutes before the theoretical boarding time to anticipate the immigration checkpoint, the latter turns out to be deserted and I’m on the non-Schengen side in 5 minutes.


Before actual boarding, a very courteous documentary check is carried out in dedicated booths.


Boarding starts on time, with strict respect for priorities, and I’ll be the first on board after the disabled passengers.


Cabin and welcome

The cabin of Swiss’s Airbus A320NEO is very comfortable, especially in row 1 with its generous pitch. The seat width is equally generous.


I won’t have a seatmate at the window for my flight, which gives me greater comfort and freedom.


A small bottle of water and a refreshing wipe are already on the seat.


Service and catering

Service starts a few minutes after the seatbelt sign is turned off, with the small meal tray on offer. Not abundant, but sufficient.


I’ll have a whisky and sparkling water and refuse the refills offered many times.


Arrival and disembarkation

We arrive about ten minutes behind schedule because of a very long taxiing to terminal 2. Immigration will be fairly fast (about ten minutes waiting time), but obviously not as fast as at terminal 5.

Bottom line

A great last flight, but I’ll definitely be too tired to enjoy it.

Olivier Delestre-Levai
Olivier Delestre-Levai
Olivier has been into airline blogging since 2010. First a major contributor to the FlyerTalk forum, he created the FlyerPlan website in July 2012, and writes articles with a major echo among airline specialists. He now co-runs the TravelGuys blog with Bertrand, focusing on travel experience and loyalty programs.

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