Digital, Tech & Travel
Digitization of air transport: French travelers sometimes think it goes too far
Over the past 20 years, the air travel experience has become increasingly digitalized, in some cases radically so, for the greater comfort of passengers. At least that's the impression one may have.
In fact, a recent study by Chair...
The essential applications for preparing and managing my travels
There are numerous applications for managing your travels, enabling you to manage just about every aspect, and even anticipate certain problems.
At first glance, it's hard to find your way through the jungle of travel apps, some of which...
Data abroad: eSIM or wifi hotspot?
Using the Internet on your cell phone abroad has become a necessity, and is horrendously expensive. But there are ways of making the bill acceptable. These include, but are not limited to, the esim.
What was a useful but not...
Use your Flying Blue miles to pay at e-merchants
Flying Blue, the Air France-KLM frequent flyer program, is introducing a new means of payment, allowing customers to choose to pay in miles at certain e-merchants.
The explosion of non-airline awards
Using miles to buy anything from an airline or its...
Check-in your luggage downtown and pick it up at your destination with Alltheway
A revolutionary service on the market, Alltheway allows you to check-in your luggage in town before going to the airport, and not worry about it again until you arrive at your destination. Service available in Paris today and in...
Will you experience turbulence on your next flight? A website tells you.
Many people are afraid of turbulence and worry about getting on a plane. But one website, Turbli, tells them what the flight conditions are for their next trip.
Our recent article on turbulence was quite successful and confirmed to...
Soon the end of check-in kiosks in airports?
Due to the evolution of the uses of new technologies and to decrease the time spent at check-in, Alaska Airlines will start to remove its check-in kiosks in airports. A precursor? Certainly, but this is not necessarily very good...
End of customer service on Twitter: what impact for passengers?
Air France and KLM, which used Twitter as a customer relations channel, announced almost simultaneously last week that they were putting an end to this practice. Maybe the first of many? It is possible but it is unlikely to...
Lufthansa and SITA improve delayed baggage handling
Lufthansa is working with SITA on a system to facilitate the re-routing of delayed baggage, improve the experience of customers who are faced with it and save the airlines money.
Lost or delayed luggage is an air passenger's worst fear....
ChatGPT: your new travel agency?
Unless you've spent the last few weeks on the moon, you've probably heard of ChatGPT, the artificial intelligence that's been making headlines. We could not help but wonder what impact it might have on travel and, in this case,...