Thai Royal Orchid Class, Delhi – Bangkok Suvarnabhumi, Boeing 777-200 : Superb service

After an hour in the lounge, I leave at the theoretical boarding time, even though it hasn’t yet been announced on the screens.

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As a reminder, here is the itinerary followed:

#TypeReview
1DiaryWeekend with friends in Asia
2LoungeLufthansa Senator Lounge, London Heathrow T2
3FlightSwiss Business, London Heathrow – Zurich, Airbus A320NEO
4FlightSwiss Business, Zurich – Delhi, Airbus A330
5LoungeAir India Business Lounge, Delhi
6FlightThai Royal Orchid Class, Delhi – Bangkok Suvarnabhumi, Boeing 777-200
7HotelKimpton Maa-Lai, Bangkok (unreported, see previous report)
8LoungeEva Air Lounge, Bangkok Suvarnabhumi
9FlightEva Air Royal Laurel Class, Bangkok Suvarnhabhumi – Taipei, Boeing 777-300ER
10HotelKimpton Da An, Taipei
11HotelRegent Taipei
12LoungeEva Air Infinity Lounge, Taipei
13FlightEva Air Royal Laurel Class, Taipei – Bangkok Suvarnabhumi, Boeing 787-10
14LoungeSingapore Airlines SilverKris Lounge, Bangkok Suvarnabhumi
15FlightSwiss Business, Bangkok Suvarnabhumi – Zurich, Boeing 777-300ER
16LoungeSwiss Senator Lounge, Zurich A Gates
17FlightSwiss Business, Zurich – London Heathrow, Airbus A320
Today’s itinerary

Boarding

I arrive at the boarding gate 5 minutes after the theoretical start time, but boarding doesn’t seem to be starting any time soon, the aircraft having arrived a good 30 minutes late from Bangkok.

So I wander around the boarding gate, and boarding starts almost 25 minutes late.

The priority lanes are well marked and I’ll be boarding in the first group.

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Cabin and welcome

In this Thai Airways 777-200, it’s the airline’s regional cabin that’s deployed, with a generous 2-2-2 layout that leaves plenty of legroom.

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Ce n’est évidemment pas la cabine la plus moderne du marché, mais elle fera l’affaire pour un vol d’un peu plus de 3 heures.

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Cabin furnishings are very good, with comfortable pillows.

The adjoining seat will remain empty, which is likely to be the case for all passengers travelling alone.

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During boarding, a welcome drink is offered, with a choice of cold ginger tea or orange juice. A good-quality hot oshibori will also be distributed.

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Orders will be taken before takeoff, but without a paper menu.

Note that on Thai airlines, all electronic devices must be switched off during taxiing, take-off and landing.

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Service and catering

The service will start about ten minutes after the seatbelt sign has been turned off.

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He’ll start with the drinks: I’ll be served a glass of champagne, with permanent refills and still water.

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The meal tray will be brought in all at once, but will be very comprehensive.

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As a starter, the chickpeas are excellent but super-spicy.

The Massaman curry ordered will be very good and excellently presented.

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The cheese will be of acceptable quality.

All served with warm bread and garlic bread to die for.

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The dessert was a bit stuffy, the only dark spot on this excellent meal.

Drink refills will be constant.

Arrival and disembarkation

We arrive at the gate a few minutes after the theoretical arrival time. The approach will be superb, and immigration will be deserted. I’ll be landside in less than 5 minutes, joining a friend of mine who arrived on Air France a few minutes earlier.

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Bottom line

An excellent flight, thanks to an excellent crew.

Olivier Delestre-Levai
Olivier Delestre-Levai
Olivier has been into airline blogging since 2010. First a major contributor to the FlyerTalk forum, he created the FlyerPlan website in July 2012, and writes articles with a major echo among airline specialists. He now co-runs the TravelGuys blog with Bertrand, focusing on travel experience and loyalty programs.
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