The Lufthansa lounge at Boston airport is like all Lufthansa lounges, with a design that is starting to show its age and a solid catering offer, but the large number of people did not make the experience a very pleasant one.
The return flight to Europe leaves in a few hours, so I will go and wait in the Lufthansa lounge. I didn’t have any particular expectations because when it comes to Lufthansa lounges, once you’ve seen one you’ve seen them all, and this one is no exception.
At the bottom of the page you will find the summary of the articles about this trip to Boston, New York and New Orleans.
Lounge location
Once you have passed through immigration and security, you will have a short walk to Terminal E. The lounge is located at the entrance to the boarding gates area, upstairs.
Eligibility
The lounge is accessible :
• To passengers travelling in first or business class with Lufthansa or a Star Alliance airline.
• Miles and more Frequent Traveller, Senator and Hon Circle members.
• Holders of Star Alliance Gold status.
• To people buying a day pass for $39.• Aux personnes achetant un day pass de pour $39.
• Holders of an Amex Platinum card.
Lounge layout and design
The lounge consists of a large, bright, single room with a view of the tarmac.
As you can see, there is a dining area in the centre with tables and chairs.
There is also more ‘lounging’ area.
Finally, there is an area dedicated to First Class passengers, with catering apparently served at the table.
As for the design, it is the traditional design of Lufthansa lounges, which cannot be criticised for lacking consistency on the subject, even if it does start to get boring in the end. But at least there are no unpleasant surprises.
While waiting for the new Allegris lounges such as the one recently opened in Newark…
Otherwise, as you can see, the lounge was completely full and it wasn’t easy to find a place to sit, and I can tell you that it was noisy and not very pleasant. This is not surprising: it is the only Star Alliance lounge in terminal E, so it welcomes passengers from Lufthansa, Swiss, Turkish Airlines, Austrian… but not TAP, which departs from terminal C. In the past, it also welcomed SAS passengers, which has now joined Skyteam and uses the Air France-KLM lounge.
Catering
The dining area is large and has a substantial buffet.
The menu includes salads, mini sandwiches and wraps.
The hot meal on offer is, as is often the case with Lufthansa, quite extensive, even if it is less than in its lounges in Frankfurt or Munich, with vegetables, chicken in sauce (delicious), a kind of potato gratin…
And of course the usual sweets that are the Lufthansa signature.
For drinks, ask at the bar.
I understand that a bar gives the lounge a premium dimension and that people love it in the USA, but I prefer it when there is a basic self-service offer and premium at the bar, as is often the case in Europe. When the lounge is full, it really slows down the service and creates unnecessary bottlenecks.
Facilities
The lounge has a toilet but no shower.
Atmosphere
Several Star Alliance airlines were due to fly in the hours following the lounge was full, noisy and not exactly the most pleasant place, but at least I managed to get settled in and enjoy a delicious chicken meal. Better than waiting at the gate.
Bottom line
An unimpressive lounge but a solid service.
The articles on this trip to Boston, New York and New Orleans
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