Delta SkyClub, Boston Logan Terminal A: In need for a renovation

Let’s go for this little weekend in Austin which also marks our first getaway since moving to the US.

As a reminder, here is the itinerary followed:

#TypeReview
1DiaryWeek-end in Austin, Texas
2LoungeDelta SkyClub, Boston Logan
3FlightDelta Economy Comfort, Boston Logan – Austin Bergstrom, Airbus A220-100
4HotelThe Otis Hotel Austin, Autograph Collection
5RestaurantLamberts Downtown Barbecue
6LoungeUnited Club, Austin
7FlightUnited Domestic First, Austin Bergstrom – Chicago O’Hare, Boeing 737-900
8LoungeUnited Club, Chicago O’Hare
9FlightUnited Domestic First, Chicago O’Hare – Boston Logan, Boeing 737-900
Today’s itinerary

Check-In and ground experience

24 hours before departure, we checked in on the Delta app, and downloaded our boarding passes on Apple Passbook. The process is simple.

We arrived at the airport by Uber about 2 hours before our flight to Austin. The driver dropped us off in front of the SkyPriority entrance and we went directly to the automated check-in kiosks. I printed my luggage tag, put it on my suitcase and headed to the drop-off counter… Which is non-existent, since the line merges with the regular SkyPriority check-in line.

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The whole thing is very slow and with only 2 agents for the whole SkyPriority line, it’s not enough.

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Then come the TSA checks. My wife being TSA Pre, she clears security instanty, while I try to join the SkyPriority line but the dragon manning it will send me back to the normal line… I cut it discreetly.

After 10 minutes of waiting, I am airside and can join my wife in the lounge.

Location and welcome

The lounge is located on the mezzanine of the terminal, on the left just after the security checkpoint. Be careful, its entrance is hidden by the end of the security devices, so you have to look carefully for its entrance.

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It can be accessed by stairs or by elevator.

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The welcome is very warm and after scanning my boarding pass and checking my American Express Platinum card, I am allowed into the lounge.

Lounge design

It’s been 12 years since I last visited this lounge… It’s still the same! Nothing has changed, except that most of the alcoholic drinks are now chargeable

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The lounge is quite small: there are plenty of lounging spaces with different decoration styles.

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There are also small work spaces available, as well as a few tables for dining.

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Catering

The buffet is very small but quite good for a North American lounge.

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I’ll have a bowl of clam chowder, a local specialty that I sprinkled with croutons.

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Then I ordered a whisky at the bar (Jack Daniels is now considered a premium drink and therefore has to be paid for).

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I will also take a banana for the road.

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Bottom line

A dated lounge, which deserves a complete renovation. The catering is still acceptable though.

Olivier Delestre-Levai
Olivier Delestre-Levai
Olivier has been into airline blogging since 2010. First a major contributor to the FlyerTalk forum, he created the FlyerPlan website in July 2012, and writes articles with a major echo among airline specialists. He now co-runs the TravelGuys blog with Bertrand, focusing on travel experience and loyalty programs.
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