Air France Lounge, Boston Logan Terminal E : makeover needed

As this long weekend is coming to an end, we leave with my wife for the airport a little more than 3 hours before my flight (hers is an hour later).

I was first dropped off at terminal C, now used by TAP in Boston Logan, instead of terminal E. This implies towing the aircraft between arrival and departure, as Boston has immigration facilities only at terminal E.

As a reminder, here is the itinerary followed:

#	Type	Review
1	Diary	Weekend in Boston
2	Lounge	Lufthansa Senator Lounge, London Heathrow T2
3	Lounge	United Club, London Heathrow T2
4	Lounge	Air Canada Maple Leaf Lounge, London Heathrow T2
5	Lounge	Singapore Airlines Silver Kris Lounge, London Heathrow T2
6	Flight	TAP Executive, London Heathrow – Lisbon Portela, Airbus A321NEO
7	Flight	TAP Executive, Lisbon Portela – Boston Logan, Airbus A321LR NEO
8	Hotel	The Langham, Boston
9	Lounge	Air France Lounge, Boston Logan Terminal E
10	Flight	TAP Executive, Boston Logan – Lisbon Portela, Airbus A321LR NEO
11	Lounge	TAP Executive Lounge, Lisbon Portela
12	Flight	TAP Executive, Lisbon Portela – London Heathrow, Airbus A321NEO

Today’s itinerary

Check-in and ground experience

The path from the dedicated Uber and Lyft app drop-off is located in the parking lot. So, as at the arrival, you have to take the elevator and then the footbridge to reach the terminals.

In this terminal dedicated to JetBlue, it is not easy to find the TAP check-in counter, located on the left side of the terminal, because there is no screen indicating its location.

A dedicated line for Premium and Star Gold passengers is available, and completely empty.

I will use it to proceed with my registration even though I am already registered online.

My COVID-19 vaccination certificate is checked (Portugal requires vaccination even for transit passengers, even if the final destination does not require it), and I am given my boarding pass.

I am also told that the lounge for TAP is located opposite door C19. I will ignore this information and go to the same lounge as my wife.

I ask if there is a Fast Track, and they tell me that there is, at the very end of the terminal.

I then use this Fast Track, which will have of Fast only the name since I will take 15 minutes to pass airside.

Location

The Air France lounge is located below gates E. From the C-doors, just follow the signage to the E-doors and this is one of the first lounges you’ll come across.

A number of airlines located in Terminal E use this lounge. As a result, even though it is eligible for Priority Pass access, its access is restricted to eligible passengers of the airlines using it at certain times, particularly around Air France departures.

This was my case when I arrived at the lounge, but after explaining to the flight attendant, she let me join my wife!

Lounge design

How can I put it? A real return to the past, with the design of the Air France lounges of the 90s: camel armchairs, grey linoleum, overused furniture… This lounge needs a complete renovation and fast. It no longer meets today’s standards.

Catering

Here too, the food offer is pathetic, unappetizing. One comes to prefer the offer of the Delta SkyClub, that is to say… In any case I will skip the catering.