British Airways Club World, Boston Logan – London Heathrow, Boeing 777-200: Old-fashioned seating, minimal service

After a long hour in the lounge, boarding was announced for group 1 directly in the lounge.

As a reminder, here is the planned itinerary:

#TypeReview
1DiarySummer escape in Hungary
2LoungeBritish Airways Galleries Club, Boston Logan
3FlightBritish Airways Club World, Boston Logan – London Heathrow, Boeing 777-200
4LoungeBritish Airways Galleries First, London Heathrow T3
5FlightBritish Airways Club Europe, London Heathrow – Budapest Liszt, Airbus A320
6HotelThe Ritz-Carlton, Budapest
7RestaurantOttimo at The Ritz-Carlton, Budapest
8TrainMAV Start Intercity First, Budapest Nyugati – Debrecen
9TrainMAV Start Intercity First, Debrecen – Budapest Nyugati
10HotelMatild Palace, a Luxury Collection Hotel, Budapest
11RestaurantSpago by Wolfgang Puck at Matild Palace, Budapest
12RestaurantBistro Parísi, Budapest
13RestaurantThe Duchess Rooftop Bar at Matild Palace, Budapest
14LoungePlaza Premium Lounge, Budapest Liszt
15FlightBritish Airways Club Europe, Budapest Liszt – London Heathrow, Airbus A320
16LoungeBritish Airways Concorde Room, London Heathrow
17FlightBritish Airways Club World, London Heathrow – Boston Logan, Airbus A380-800
Today’s itinerary

Boarding

We left the lounge and directed to the boarding lounge. Gate E10 is directly below the lounge, and PRM boarding was still in progress when we reached the gate.

A few moments later, Group 1 boarding began, and we used the biometric gates to board.

We were almost the first on board.

Cabin and welcome

What a disappointment with this aircraft swap, and this was my first time in this very tired Ying-Yang cabin.

The welcome at the door was rather warm.

We settled into this cabin on two adjoining window seats.

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The configuration is very dense, 2-4-2, with very narrow seats. Privacy is very limited, especially if you don’t know the person traveling in the adjoining seat, since you’re facing him or her. Window seats face the tail of the plane.

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During boarding, a welcome drink was offered, and I chose a glass of champagne.

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Service and catering

On this daytime flight, two services were offered.

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First service – Breakfast

Just after take-off, orders were taken for the breakfast service. The order in which orders were taken was a little strange, with orders being taken from both the front and rear of the Club World cabin, and with no priority given to status.

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In fact, no special attention, not even a greeting, was paid by a crew member.

I ordered the charcuterie plate as a starter, and the BA classic Full English Breakfast as a main course.

I asked for a double espresso, and was told that espressos are only served in First! First news, I didn’t know and yet the menu doesn’t specify espressos… So I was lucky on my previous flights.

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So I had a mimosa instead.

The flight attendant came to me and served me the double espresso I requested as a great favor.

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After long minutes of preparation and the service of almost the entire cabin, our trays were served to us, along with the mimosa ordered.

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The viennoiseries were very good, the charcuterie a little less so. After appetizers were cleared away, the hot breakfast was served. It was very good, but my poor appetite meant I left most of it.

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It was cleared quickly and I finished my mimosa later.

Cruise

During the cruise and after watching a movie, I asked for a glass of Cointreau, which was brought to me on ice.

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Even though the little tray was plastic, I found the presentation neat and elegant, the Cointreau being served with a mix of cashews and two Lindor chocolates that did the job.

I spent the rest of the flight working, despite a spotty Wifi connection.

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Second service

The second service started about 1 hour before our arrival in London. As a hot sandwich, I chose a tofu and tomato ciabatta, which was good, as well as the strawberry cheesecake.

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The bread was awful.

Arrival and disembarkation

Wed arrive at the gate on time, in contact with boarding pier B at London Heathrow terminal 5, and made our way to the shuttle bus leading to terminal 3.

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Bottom line

A well-made flight, but the pill of cabin downgrade is hard to swallow.

Olivier Delestre-Levai
Olivier Delestre-Levai
Olivier has been into airline blogging since 2010. First a major contributor to the FlyerTalk forum, he created the FlyerPlan website in July 2012, and writes articles with a major echo among airline specialists. He now co-runs the TravelGuys blog with Bertrand, focusing on travel experience and loyalty programs.
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