After a long hour in the lounge, boarding was announced for group 1 directly in the lounge.
As a reminder, here is the planned itinerary:
Boarding
We left the lounge and directed to the boarding lounge. Gate E10 is directly below the lounge, and PRM boarding was still in progress when we reached the gate.
A few moments later, Group 1 boarding began, and we used the biometric gates to board.
We were almost the first on board.
Cabin and welcome
What a disappointment with this aircraft swap, and this was my first time in this very tired Ying-Yang cabin.
The welcome at the door was rather warm.
We settled into this cabin on two adjoining window seats.
The configuration is very dense, 2-4-2, with very narrow seats. Privacy is very limited, especially if you don’t know the person traveling in the adjoining seat, since you’re facing him or her. Window seats face the tail of the plane.
During boarding, a welcome drink was offered, and I chose a glass of champagne.
Service and catering
On this daytime flight, two services were offered.
First service – Breakfast
Just after take-off, orders were taken for the breakfast service. The order in which orders were taken was a little strange, with orders being taken from both the front and rear of the Club World cabin, and with no priority given to status.
In fact, no special attention, not even a greeting, was paid by a crew member.
I ordered the charcuterie plate as a starter, and the BA classic Full English Breakfast as a main course.
I asked for a double espresso, and was told that espressos are only served in First! First news, I didn’t know and yet the menu doesn’t specify espressos… So I was lucky on my previous flights.
So I had a mimosa instead.
The flight attendant came to me and served me the double espresso I requested as a great favor.
After long minutes of preparation and the service of almost the entire cabin, our trays were served to us, along with the mimosa ordered.
The viennoiseries were very good, the charcuterie a little less so. After appetizers were cleared away, the hot breakfast was served. It was very good, but my poor appetite meant I left most of it.
It was cleared quickly and I finished my mimosa later.
Cruise
During the cruise and after watching a movie, I asked for a glass of Cointreau, which was brought to me on ice.
Even though the little tray was plastic, I found the presentation neat and elegant, the Cointreau being served with a mix of cashews and two Lindor chocolates that did the job.
I spent the rest of the flight working, despite a spotty Wifi connection.
Second service
The second service started about 1 hour before our arrival in London. As a hot sandwich, I chose a tofu and tomato ciabatta, which was good, as well as the strawberry cheesecake.
The bread was awful.
Arrival and disembarkation
Wed arrive at the gate on time, in contact with boarding pier B at London Heathrow terminal 5, and made our way to the shuttle bus leading to terminal 3.
Bottom line
A well-made flight, but the pill of cabin downgrade is hard to swallow.
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