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American Airlines Economy, Boston Logan – Charlotte, Airbus A321: Great hard product, no service

I was off to Charlotte, North Carolina, a state I didn't know. I made the reservation on my company's Self Booking Tool, Concur, about a week before the departure for Charlotte. Once the ticket was issued, I upgraded 2 of the...

American Airlines Domestic First, Boston Logan – New-York JFK, Embraer 175: OK flight but unacceptable delays

Small business trip to New-York for which I didn't think I'd have to reschedule the flights... But I'm going to do it on the outbound leg nonetheless, because of the many twists and turns that happened to me in...

British Airways Club World, London Heathrow – Boston Logan, Airbus A380: Acceptable service but dated cabin

We left the British Airways Concorde Room about 45 minutes before our flight to Boston was due to depart. As a reminder, here is the itinerary followed: Boarding Our flight departed from gate C55. To get to this gate, we took the...

British Airways Concorde Room, London Heathrow T5: as pleasant as ever

While we deplaned at terminal 3 at London Heathrow, we had to go to Terminal 5 at the same airport. As a reminder, here is the itinerary followed: Connection process Leaving the jetbridge, we followed the London Heathrow connections route, marked in...

British Airways Club Europe, Budapest Liszt – London Heathrow, Airbus A319: slow service, tired cabin

After an hour in Budapest's Plaza Premium lounge, we made our way to gate B7, from where our flight to London would depart. As a reminder, here is the itinerary followed: Boarding Boarding began just under 30 minutes before departure of our...

British Airways Club Europe, London Heathrow – Budapest Liszt, Airbus A321: Tired cabin but excellent service

After spending half an hour in a Galleries First deserted lounge in Terminal 3, it was time to board our flight to Budapest. As a reminder, here is the itinerary followed: Boarding Our flight to Budapest boarded not far from the lounge,...

British Airways Galleries First lounge, London Heathrow Terminal 3: Surprisingly empty

While we just disembarked from our flight from Boston, we used the connection directions for our second flight to Budapest. As a reminder, here is the itinerary followed: Connection circuit Connections between terminals at London Heathrow airport are not necessarily the easiest....

British Airways Club World, Boston Logan – London Heathrow, Boeing 777-200: Old-fashioned seating, minimal service

After a long hour in the lounge, boarding was announced for group 1 directly in the lounge. As a reminder, here is the planned itinerary: Boarding We left the lounge and directed to the boarding lounge. Gate E10 is directly below the...

British Airways Galleries, Boston Logan: Can do better!

For the first segment of this itinerary, we returned to the home of British Airways in Boston. As a reminder, here is the itinerary followed: Purchase/Reservation I booked this itinerary for Boston about a month and a half before we left for...