British Airways Concorde Room, London Heathrow T5: as pleasant as ever

While we deplaned at terminal 3 at London Heathrow, we had to go to Terminal 5 at the same airport.

As a reminder, here is the itinerary followed:

1DiarySummer escape in Hungary
2LoungeBritish Airways Galleries Club, Boston Logan
3FlightBritish Airways Club World, Boston Logan – London Heathrow, Boeing 777-200
4LoungeBritish Airways Galleries First, London Heathrow T3
5FlightBritish Airways Club Europe, London Heathrow – Budapest Liszt, Airbus A320
6HotelThe Ritz-Carlton, Budapest
7RestaurantOttimo at The Ritz-Carlton, Budapest
8TrainMAV Start Intercity First, Budapest Nyugati – Debrecen
9TrainMAV Start Intercity First, Debrecen – Budapest Nyugati
10HotelMatild Palace, a Luxury Collection Hotel, Budapest
11RestaurantSpago by Wolfgang Puck at Matild Palace, Budapest
12RestaurantBistro Parísi, Budapest
13RestaurantThe Duchess Rooftop Bar at Matild Palace, Budapest
14LoungePlaza Premium Lounge, Budapest Liszt
15FlightBritish Airways Club Europe, Budapest Liszt – London Heathrow, Airbus A320
16LoungeBritish Airways Concorde Room, London Heathrow
17FlightBritish Airways Club World, London Heathrow – Boston Logan, Airbus A380-800
Today’s itinerary

Connection process

Leaving the jetbridge, we followed the London Heathrow connections route, marked in purple, to catch the shuttle bus to terminal 5. When we arrived at the gate for this shuttle, it was boarding, but would soon be full: never mind, the next one was waiting just behind, and we were on our way to terminal 5 less than 3 minutes later.


After a good fifteen minutes wandering around the airport, we arrived at the arrivals area of terminal 5.


From then on, we continued our connecting circuit, using the Fast Track to clear security formalities, and were airside again in just a few minutes.


Location and welcome

The British Airways Concorde Room is located alongside the Galleries South lounges, and can be accessed directly from the security checkpoint, by turning right after it. A discreet, unmarked door, controlled by an agent, gives access to the lounge. The welcome was cordial but not particularly warm.

Lounge design

The design of the lounge has not changed since my last visit, and you can find the review in my previous report.



The Concorde Room offers a range of food and beverages served exclusively on demand. We had breakfast, my wife ordered the English Breakfast while I settled for toast and a mimosa with Laurent Perrier Grand-Siècle. Champagne that will flow freely until we left the lounge.


Bottom line

An excellent stay in a lounge that remains solid, without really being with First markers.

Olivier Delestre-Levai
Olivier Delestre-Levai
Olivier has been into airline blogging since 2010. First a major contributor to the FlyerTalk forum, he created the FlyerPlan website in July 2012, and writes articles with a major echo among airline specialists. He now co-runs the TravelGuys blog with Bertrand, focusing on travel experience and loyalty programs.

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