British Airways Club Europe, Budapest Liszt - London Heathrow, Airbus A319: slow service, tired cabin

After an hour in Budapest’s Plaza Premium lounge, we made our way to gate B7, from where our flight to London would depart.

As a reminder, here is the itinerary followed:

#	Type	Review
1	Diary	Summer escape in Hungary
2	Lounge	British Airways Galleries Club, Boston Logan
3	Flight	British Airways Club World, Boston Logan – London Heathrow, Boeing 777-200
4	Lounge	British Airways Galleries First, London Heathrow T3
5	Flight	British Airways Club Europe, London Heathrow – Budapest Liszt, Airbus A320
6	Hotel	The Ritz-Carlton, Budapest
7	Restaurant	Ottimo at The Ritz-Carlton, Budapest
8	Train	MAV Start Intercity First, Budapest Nyugati – Debrecen
9	Train	MAV Start Intercity First, Debrecen – Budapest Nyugati
10	Hotel	Matild Palace, a Luxury Collection Hotel, Budapest
11	Restaurant	Spago by Wolfgang Puck at Matild Palace, Budapest
12	Restaurant	Bistro Parísi, Budapest
13	Restaurant	The Duchess Rooftop Bar at Matild Palace, Budapest
14	Lounge	Plaza Premium Lounge, Budapest Liszt
15	Flight	British Airways Club Europe, Budapest Liszt – London Heathrow, Airbus A320
16	Lounge	British Airways Concorde Room, London Heathrow
17	Flight	British Airways Club World, London Heathrow – Boston Logan, Airbus A380-800

Today’s itinerary

Boarding

Boarding began just under 30 minutes before departure of our flight to London Heathrow.

It took an eternity for handicapped passengers to board, and then group 1, which included us, was called first.

We had to wait in the jetbridge for a while.

Cabin and welcome

The Club Europe cabin was an old-generation one. Although dated, it was still comfortable, as the seats can be folded away to widen them and fit the central seat with shelves.

Pitch was limited and my knees touched the seat in front.

The welcome was polite, but nothing more.

Service and catering

Service took a long time to start, more than 30 minutes after takeoff.

As a GGL member, I was not offered priority ordering or expedited service.

When the purser arrived at my row, there were no more omelettes (even though it wasn’t my choice anyways) because “the Americans have stolen all of them”. Apart from the awkward remark, I feel like saying “of course Bozo, if you came to see me before you could have offered me all the options”.

I had a flat white, which was pretty average and sipped it thoughout the rest of the flight.

Arrival and disembarkation

We arrived at the gate at London Heathrow slightly behind schedule, waiting for our parking spot in terminal 3 to be released. We then took on the connecting route.

Bottom line

A mixed flight. While the catering itself was of good, I didn’t really appreciate the attitude of the rather inappropriate purser, and the overall slowness of the service, as well as the lack of attention paid to BAEC Gold Guest List members.