What service on Delta with COVID health restrictions?

Here are the steps taken by Delta to adapt the service and customer experience to the constraints of COVID-19.

[Article created on 17/06, it will be updated as the service evolves over time].

General health measures at Delta

Mask mandatory in flight except during the meal.

Seats neutralised on board. Seat occupancy is limited to: 50% in First Class and on domestic flights in Delta One; 60% in Main Cabin, Delta Comfort+ and Delta Premium Select; and 75% in Delta One.

Boarding from the back to the front, thus without respecting the “old” priorities.

Short/medium haul in eco on Delta after COVID

On flights of less than 900 miles: 2 snacks in economy and comfort +.

Drinks will only be available in individual bottles – no alcohol – with plastic cups and ice also being removed during this period.

Short/medium haul business on Delta after COVID

On flights under 900 miles: choice of 2 snacks in First (the name of the short/medium haul business).

The First Class and Delta One meal service on domestic and international short-haul flights of more than 900 miles will now be replaced by individually pre-packaged, non-perishable boxes with two snack offers.

Drinks will only be available in individual bottles – no alcohol – with plastic cups and ice also being removed during this period.

Long haul in eco on Delta after COVID

Delta Premium Select

  • Choice of dishes, with salad, starter and dessert
  • Full selection of drinks, including beer, wine and spirits

Main cabin and Delta Comfort+

  • Delta’s Bellini cocktail will be available on request only during the meal and beverage service.
  • Choice of dishes, with starter, bread and dessert
  • Full selection of drinks, including beer, wine and spirits

Long haul in business and first on Delta after COVID

Delta One

  • Drinks offered before departure will be individual bottles of water
  • Choice of main courses, as well as a selection of starters, breads and desserts
  • Full selection of drinks, including beer, wine and spirits

Pillows, blankets and headphones on Delta after COVID

The hot towel service has been temporarily suspended in all cabins.

All blankets and bedding are washed after each flight and all hand cabin cushions are discarded after use.

Carry-on baggage

No changes announced.

Lounges :

Food and drink are reduced, showers are no longer available.

The only Sky Club lounges open are in Atlanta (3), Boston, Detroit, La Guardia, Los Angeles, Minneapolis, New York, Seattle, Salk Lake City, Washington DC.

Sources

Delta’s COVID short and medium haul information

Delta Long Haul COVID information

About the lounges.

For comparison

Bertrand Duperrin
Bertrand Duperrinhttp://www.duperrin.com
Compulsive traveler, present in the French #avgeek community since the late 2000s and passionate about (long) travel since his youth, Bertrand Duperrin co-founded Travel Guys with Olivier Delestre in March 2015.
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