Tag: Delta Airlines
Delta Economy Comfort, Boston Logan – Austin Bergstrom, Airbus A220-100: Insufficient service
We left the lounge less than 5 minutes before the start of boarding, the gate of our flight being located just below the lounge.
https://flic.kr/p/2osAn4d
As a reminder, here is the itinerary followed:
Boarding
As usual in the United States, the boarding starts...
Delta SkyClub, Boston Logan Terminal A: In need for a renovation
Let's go for this little weekend in Austin which also marks our first getaway since moving to the US.
As a reminder, here is the itinerary followed:
Check-In and ground experience
24 hours before departure, we checked in on the Delta app,...
Is Delta Airlines foreshadowing the future of loyalty programs?
Delta's changes to its loyalty program have prompted many negative reactions, and some fear that this is the harbinger of a general trend. But not all airlines face the same Delta challenges, nor can they afford to go so...
Delta: Keep falling.
With Delta just announcing a raft of very negative changes for its most frequent flyers, one might wonder how this company, long considered the best of the American majors, managed to sink to the bottom of this ranking. Here...
Delta increases SkyMiles qualification criteria, and further restricts lounge access
This week, Delta announced changes that will start from January 1, 2024, impacting the way SkyMiles members earn credits towards their 2025 status.
Like every change in frequent flyer programs over the past 15 years, these changes are not positive...
Flight attendants paid during boarding: what if Delta had opened Pandora’s box?
Delta Airlines recently announced that the company will pay its flight attendants during the boarding phase . A decision that risks setting a precedent, to the chagrin of its competitors.
Paying flight attendants during boarding?
If this may surprise many...
Are airlines worth less than their loyalty programs?
Paradoxically, airline loyalty programs played a key role in their survival at a time when almost nobody could fly. The reason? It's a business so big that its estimated value is greater than that of the airlines that set...
Which airline loyalty programs offer lifetime status?
Airline loyalty programs offer very attractive benefits to their best members, but this comes at a price: every year the customer has to "requalify".
For some it's easy, for others it can be a source of anguish: all it...
Recapitalization of Air France: a necessity and some pitfalls
Last week, Anne Rigail, CEO of Air France, admitted to Europe 1 that the company would have to be recapitalized after the COVID 19 crisis since it has become too fragile. A logical announcement that was expected and that...