The following are the steps taken by British Airways to adapt the service and customer experience to the constraints of COVID-19.

[Article created on 22/06, updated on 12/07]

General health measures at British Airways

Mask must be worn in flight and in the airport according to national regulations.

No menu will be distributed.

Buy on Board service suspended.

No priority boarding except for families and people needing time. Boarding is from the back rows to the front rows.

Disembarkation is done in small groups and by rows.

Short/medium haul eco on British Airways after COVID

Free refreshments and bottled water.

Short/medium haul business on British Airways after COVID

Service of a light snack (breakfast or alternative depending on the time of day) accompanied by a selection of drinks, including soft drinks, juices, water or a hot drink.

A selection of alcoholic beverages is also available, served either in miniature or in individual 1/4 bottles.

Long-haul economy on British Airways after COVID

Bar service with a selection of alcoholic and non-alcoholic drinks. Alcoholic beverages will be served either in miniature or in individual quarter bottles. This will be followed by a meal service (breakfast or alternative depending on the time of day), accompanied by a selection of alcoholic and non-alcoholic drinks.

Long haul business and first class on British Airways after COVID

In business

Bar service with a selection of alcoholic and non-alcoholic drinks. Alcoholic beverages will be served either in miniature or in individual quarter bottles. This will be followed by a meal service (breakfast or a variation depending on the time of day), accompanied by a selection of alcoholic and non-alcoholic drinks.

In First

Bar service with a selection of alcoholic and non-alcoholic drinks. Alcoholic beverages will be served either in miniature or in individual quarter bottles. On-board dining has been upgraded to an a la carte menu with pre-packaged options with a choice of hot and cold dishes.

Pillows, blankets and headphones on British Airways after COVID

Available on long-haul flights only. Blankets and bed linen will also be individually wrapped to ensure their cleanliness.

Toilet bags will be provided in all classes and relaxation wear in First.

Carry-on baggage

No changes announced.

Lounges :

[04/07]Galleries First, Galleries South Club and Arrivals lounges open at Heathrow Terminal 5

All lounges are closed.

Sources

British Airways COVID policy

COVID service on British Airways

For comparison

• The service on Air France after the COVID
• The service on KLM after the COVID
• The service on Swiss after COVID
• The service on Turkish Airlines after COVID
• Service on American Airlines after COVID
• The service on United after COVID
• Service on Delta after COVID
• The service on Iberia after COVID
• The service on Emirates after the COVID
• The service on Lufthansa after the COVID
• Service on Singapore Airlines after COVID
• Service on Qatar Airways after COVID

Articles similaires

What service on American Airlines with COVID health restrictions? What service on Iberia with COVID health restrictions? What service on Qatar Airways with COVID health restrictions? What service on Air France with the COVID health restrictions? What service on Turkish Airlines with COVID health restrictions? What service on Delta with COVID health restrictions?