New Air France First Class Suite: What a disappointment!

Today, Air France unveiled its highly anticipated new La Première suite, aiming to reposition itself as a key player in international luxury air travel. However, while frequent flyers and aviation enthusiasts eagerly awaited this announcement, the result presented this morning leaves a bitter taste. At a time when competitors continuously redefine the boundaries of comfort and innovation, Air France’s new La Première offering appears unfortunately as a missed opportunity.

A First Class that aims for elegance but lacks boldness

Air France initially promises a fully enclosed private suite, thanks to floor-to-ceiling partitions, providing welcome privacy. The seat convertible into a flat bed promises certain comfort. The airline also highlights an entertainment system with two high-resolution screens and a wireless control tablet—now a standard requirement in this segment. But beyond these basic premium travel features, what does this new cabin genuinely offer?

The harsh truth: not much.

Painful comparisons

To grasp how significantly Air France has fallen behind, one only needs to glance at what its direct competitors already offer. Singapore Airlines, Emirates, and Etihad Airways have already set the bar extremely high, literally reinventing the First Class experience.

Singapore Airlines, with its Suites cabins, offers uncompromising privacy through fully enclosed sliding doors, comfortable double beds, impeccable service, and tailor-made gourmet dining. The quality of materials, attention to detail, and overall experience place this cabin well ahead of what Air France has just revealed.

First Class Suite from Singapore Airlines, configured as a double bed

Emirates, meanwhile, has long moved beyond just offering a flat-bed seat with a touchscreen. The Dubai-based carrier’s A380 features an opulent experience: private minibars, onboard shower spas, exclusive lounge bars, and award-winning inflight entertainment, none of which are available in Air France’s offering.

First Suite “Game Changer” from Emirates, on selected Boeing 777-300.

And what about Etihad Airways? The Abu Dhabi-based airline created “The Residence,” an extraordinary suite comprising a separate living room, private bedroom, and complete bathroom with shower. Each passenger is even accompanied by a dedicated butler, perfectly illustrating the true essence of exceptional First Class travel.

The excellemt “Residence” offered by Etihad

Moreover, even more conservative airlines like Lufthansa have recently introduced more ambitious fully-enclosed suites, highlighting Air France’s lack of innovation even more starkly.

The new Allegris First on Lufthansa and its double middle suite

Innovation notably absent

What is especially striking about Air France’s new cabin is its glaring absence of real innovation. Yes, it features expected and pleasant updates, but where is the boldness? Where is the ambition that should have allowed Air France to make a significant impact?

No major novelties regarding materials, no groundbreaking technology onboard, no particularly original immersive experience, nor specific attention paid to highly personalized cabin service. This resembles a timid modernization rather than a genuine qualitative leap capable of redefining French luxury air travel standards.

Onboard service: a worrying status quo

Another essential aspect, often decisive in First Class, is the service provided by the crew. Here too, one might have hoped for a real revolution. Singapore Airlines and Etihad have long offered deeply personalized services with crew specifically trained for each traveler and onboard chefs. Emirates even has personnel dedicated solely to the wellbeing and exclusive comfort of First Class passengers.

Air France, despite its historical reputation for service excellence, has introduced nothing innovative in this area. No new protocols or ultra-personalized services announced—simply maintaining existing standards, commendable yet now insufficient given the fierce competition.

A product at risk of quickly aging

By merely aligning with what its competitors have already standardized several years ago, Air France is taking a considerable risk: presenting a product that, within just a few years, could appear dated and outdated. The airline, which had an opportunity to completely reinvent itself with this new cabin, seems to have chosen the safety of a proven offer, but one that certainly won’t mark the history of premium aviation.

Conclusion: A profound disappointment

Air France’s new La Première suite is, at best, a slight improvement over its previous offering. However, at a time when international competition hinges precisely on the ability to push the boundaries of luxury and innovation, this new product appears disappointingly timid.

In a segment where every detail counts and each innovation leaves a lasting impression, Air France has just missed a unique opportunity to reposition itself as a leader in international luxury air travel. Let’s hope for the airline’s sake it quickly finds a way to rebound, as in this ultra-premium sector, stagnation often comes at a steep price.

Olivier Delestre-Levai
Olivier Delestre-Levai
Olivier has been into airline blogging since 2010. First a major contributor to the FlyerTalk forum, he created the FlyerPlan website in July 2012, and writes articles with a major echo among airline specialists. He now co-runs the TravelGuys blog with Bertrand, focusing on travel experience and loyalty programs.
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