What service on American Airlines with COVID health restrictions?

Here are the steps taken by American Airlines to adapt the service and customer experience to the constraints of COVID-19.

[Article created on 19/06, it will be updated as the service evolves over time].

General health measures at American Airlines

Wearing a mask is mandatory.

Distancing on board as much as possible.

Short/medium haul economy and premium economy on American Airlines after COVID

Flights under 900 miles

Water, canned drinks and juices on request only
No snacks, alcohol or food available in the main cabin.

Flights between 900 and 2199 miles (or 4.5 hours)

Pretzels or biscuits and bottled water offered during boarding.
No snacks, alcohol or food to buy
Water, canned drinks and juice on request.

Short/medium haul business on American Airlines after COVID

Flights under 900 miles

Water, canned drinks, fruit juice and alcohol on request only

Flights between 900 and 2199 miles (or 4.5 hours)

Pretzels or biscuits and bottled water offered during boarding.
Beverages, including alcohol, only on request
No snacks or meals, and no drinks served before departure

Long-haul economy and premium economy on American Airlines after COVID

No alcohol or meals, except on long-haul international flights
No snacks or food to buy
Pretzels or biscuits and water, canned drinks or fruit juice offered during the flight

Long haul business and first class on American Airlines after COVID

No drinks served before departure
Meals served on a tray, not in dishes
Alcohol will be available
Pretzels or biscuits and water, canned drinks or fruit juice offered during the flight

Pillows, blankets and headphones on American Airlines after COVID

No changes announced.

Carry-on baggage

No changes announced.

Lounges :

[22/06]: Charlotte, Chicago, Dallas, Los Angeles, Miami, New York Kennedy, New York Laguardia, Philadelphie, Phoenix, Washington.

Reduced service with packaged snacks and no self-service.

Sources

American Airlines COVID Policy

American Airlines Club and Lounges during COVID

For comparison

Bertrand Duperrin
Bertrand Duperrinhttp://www.duperrin.com
Compulsive traveler, present in the French #avgeek community since the late 2000s and passionate about (long) travel since his youth, Bertrand Duperrin co-founded Travel Guys with Olivier Delestre in March 2015.
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