British Airways Concorde Room, New-York JFK T7 : Far from the Air France La Première lounge

After a day of sightseeing and relaxation in New York, it’s time to return to Europe.

As a reminder, here is the itinerary followed:

#TypeReview
1DiaryBack to school trips to Paris and the United States
2LoungeClub Aspire Lounge, London Heathrow T3
3FlightAir France Business, London Heathrow – Paris Charles-de-Gaulle
4HotelIntercontinental Paris Champs-Elysées
5LoungeAir France Business Lounge, Paris Charles-de-Gaulle 2E-K
6FlightAir France Business, Paris Charles-de-Gaulle – London Heathrow
7LoungeBritish Airways Concorde Room, London Heathrow T5
8FlightBritish Airways First, London Heathrow – Chicago O’Hare, Airbus A380-800
9HotelKimpton Grey Chicago
10HotelKimpton Monaco Chicago
11HotelIntercontinental Chicago
12LoungeAmerican Airlines Flagship Lounge, Chicago O’Hare T3
13FlightAmerican Airlines Domestic First, Chicago O’Hare – Charlotte, Boeing 737-800
14LoungeAmerican Airlines Admirals Club, Charlotte Concourse C
15FlightAmerican Airlines Domestic First, Charlotte – New-York La Guardia, Boeing 737-800
16HotelKimpton Muse, New-York
17HotelIntercontinental New-York Times Square
18LoungeBritish Airways Concorde Room, New-York JFK T7
19FlightBritish Airways First Suite, New-York JFK – London Heathrow, Boeing 777-300ER
Today’s itinerary

Check-In and ground experience

The day before departure, I check-in for my flight on the BA website… What a surprise to see that my seat was unilaterally changed ! In the middle of the night, I contact the British Airways Twitter account to ask about this change, before finalizing the check-in online.

I was told that the seat was broken and that I had to be relocated to a middle seat. No alternative is offered to me, even on a earlier flight.

I find it indecent not to offer me to position myself on the previous flight, which still has 2 window seats available, without an additional fee of over £6000!

The discussion being sterile, I put an end to it and swallow my anger.

I arrive at the airport almost 3h30 before the departure of my flight to London.

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I go to the First check-in area, and after checking my passport, I am given my boarding pass to London. The sorry attendant tells me that my seat has been changed, and I ask again if I can change my flight to the earlier one which still has window seats. I am offered to change for a £300 fare difference, which seems equally absurd since these two seats will not be sold at H-1…

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I refuse, and head for the TSA checkpoint, which will be very very slow due to poorly organized agents.

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Location and welcome

The lounge is located at the end of the terminal, near gate 1.

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The reception is extremely cold, and I am invited to enter after a quick scan of my boarding pass.

Lounge design

The lounge decoration has not changed since the last time. The style is very nineties but well maintained.

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Various spaces are available and the eligibility criteria are restrictive enough that it is not crowded.

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Catering

Like my first visit to the lounge, the food and beverage offer is excellent. There is no real buffet, except for some sweets, everything is ordered a la carte.

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I will order, before dinner, a glass of rosé champagne. In the Concorde lounge, BA serves a very good Pommery Brut Rosé Royal.

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I go to the restaurant and am installed by a (very) charming waitress.

She brings me the menus and I choose a poke bowl as a starter, and a shrimp curry as a main course.

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The poke will be quite average in its execution while the curry will be perfect. I will continue to drink Pommery Rosé.

To close this meal, I will finish with the cheese board, served with its crackers. Very good for US made pasteurized cheeses. The Bordeaux served with it will be succulent.

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Bottom line

A solid, but not exceptional lounge. I’m waiting to see what the T8 lounge will look like once BA moves there.

Olivier Delestre-Levai
Olivier Delestre-Levai
Olivier has been into airline blogging since 2010. First a major contributor to the FlyerTalk forum, he created the FlyerPlan website in July 2012, and writes articles with a major echo among airline specialists. He now co-runs the TravelGuys blog with Bertrand, focusing on travel experience and loyalty programs.
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