Intercontinental Paris Champs-Elysées : Quite basic

After a hectic flight from London with more than an hour’s delay on arrival and a cab that didn’t wait for me, I arrived almost 2 hours and 45 minutes after my initial arrival time at the hotel.

As a reminder, here is the itinerary followed:

#TypeReview
1DiaryBack to school trips to Paris and the United States
2LoungeClub Aspire Lounge, London Heathrow T3
3FlightAir France Business, London Heathrow – Paris Charles-de-Gaulle
4HotelIntercontinental Paris Champs-Elysées
5LoungeAir France Business Lounge, Paris Charles-de-Gaulle 2E-K
6FlightAir France Business, Paris Charles-de-Gaulle – London Heathrow
7LoungeBritish Airways Concorde Room, London Heathrow T5
8FlightBritish Airways First, London Heathrow – Chicago O’Hare, Airbus A380-800
9HotelKimpton Grey Chicago
10HotelKimpton Monaco Chicago
11HotelIntercontinental Chicago
12LoungeAmerican Airlines Flagship Lounge, Chicago O’Hare T3
13FlightAmerican Airlines Domestic First, Chicago O’Hare – Charlotte, Boeing 737-800
14LoungeAmerican Airlines Admirals Club, Charlotte Concourse C
15FlightAmerican Airlines Domestic First, Charlotte – New-York La Guardia, Boeing 737-800
16HotelKimpton Muse, New-York
17HotelIntercontinental New-York Times Square
18LoungeBritish Airways Concorde Room, New-York JFK T7
19FlightBritish Airways First Suite, New-York JFK – London Heathrow, Boeing 777-300ER
Today’s itinerary

Booking

I made the reservation at this property a few days before my arrival. My trip was planned at the last minute and the rates were quite high.

It is for a little more than 550 € a night that I reserve in this Parisian property.

Arrival

As mentioned in the introduction, I arrive much later than expected at the hotel.

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A few days before my arrival, I noticed an upgrade to a Junior Suite of 27m2 (yes yes…) with balcony.

The check-in process is very easy and friendly. My check-out at 5am (yes, yes…) is confirmed as well as the upgrade to the suite.

Unfortunately, I would not be able to choose the breakfast as an IHG Diamond benefit due to my early departure, so I would choose the points.

It should be noted that at the time of my stay, all IHG operational systems were totally inoperative, all operations had to be done “by hand”.

Room

The room 209 that I had was located on the 2nd floor of the property, in a private double room with an additional door.

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The name suite is obviously presumptuous, it is simply a room, and not particularly spacious. I can imagine the disappointment if you booked this suite directly…

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The entrance leads to the king size bed, extremely comfortable, bordered by two bedside tables.

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The bed faces a large television (which will be inoperative during my stay) that overlooks the large desk. A Nespresso machine and a kettle are offered with an elegant leather case.

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The minibar is stocked and I will use it to consume the 15 € credit offered to Ambassador members.

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No welcome service this time, but two large bottles of sparkling water requested in advance.

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The bathroom is also spacious.

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The renovation is globally successful, even if the furniture has already suffered in some parts.

Finally, here is the video tour:

Hotel facilities

The hotel is equipped with a fitness room that I will not have the opportunity to visit.

Food options

Ditto, I won’t be visiting any of the hotel’s restaurants this time.

Service

The service is warm, but perhaps even a little colloquial, which will not appeal to everyone. Also, the welcome is rather basic, and it is strange not to offer a welcome service.

Also, and even if it’s not the hotel’s fault, I find the arrival of two prostitutes at the reception to get into a room at the time of my check-out a bit strange in such a property.

Departure

The departure formalities will be a bit laborious and the night receptionist a bit gruff.

Bottom line

A mixed stay, at least not at the level of the price paid.

Olivier Delestre-Levai
Olivier Delestre-Levai
Olivier has been into airline blogging since 2010. First a major contributor to the FlyerTalk forum, he created the FlyerPlan website in July 2012, and writes articles with a major echo among airline specialists. He now co-runs the TravelGuys blog with Bertrand, focusing on travel experience and loyalty programs.
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