TAP Executive, Lisbon Portela – Madrid Barajas, Embraer 190: A delay longer than the flight time!

Last leg of this outbound itinerary to Madrid from Paris with TAP.

As a reminder, here is the itinerary followed:

#TypePost
1DiaryConference in Paris and weekend in Madrid
2LoungeUnited Club, Boston Logan
3FlightUnited Domestic First, Boston Logan – Washington Dulles, Boeing 737 MAX 9
4FlightScandinavian Airlines Business, Washington Dulles – Copenhagen Kastrup, Airbus A350-900
5LoungeScandinavian Airlines Gold Lounge, Copenhagen Kastrup
6FlightScandinavian Airlines SAS Plus, Copenhagen Kastrup – Paris Charles-de-Gaulle, Boeing 737-800
7HotelLe Parchamp, a Tribute Portfolio Hotel, Boulogne-Billancourt
8FlightTAP Executive, Paris Orly – Lisbon Portela, Airbus A321LR
9LoungeTAP Lounge, Lisbon Portela
10FlightTAP Executive, Lisbon Portela – Madrid Barajas, Embraer 190
11HotelThe Madrid EDITION
12LoungePuerta del Sol Lounge, Madrid Barajas
13FlightTAP Executive, Madrid Barajas – Lisbon Portela, Airbus A320
14FlightTAP Executive, Lisbon Portela – Paris Orly, Airbus A321NEO
15HotelMoxy Paris Val d’Europe
16FlightScandinavian Airlines SAS Plus, Paris Charles-de-Gaulle – Oslo Gardermoen, Boeing 737-700
17HotelMoxy Oslo X
18LoungeScandinavian Airlines Gold Lounge, Oslo Gardermoen
19FlightScandinavian Airlines SAS Plus, Oslo Gardermoen – Copenhagen Kastrup, Airbus A320NEO
20LoungeEventyr Lounge, Copenhagen Kastrup
21FlightScandinavian Airlines Business, Copenhagen Kastrup – Boston Logan, Airbus A321LR
Today’s itinerary

Boarding

Pendant mon séjour au salon, j’ai remarqué le départ serait décalé d’environ 25 minutes sur FlightRadar24, bien que rien ne soit annoncé sur le FIDS.

In fact, I left the lounge just as the words “Boarding” appeared on the FIDS, some 40 minutes before the theoretical departure time. Not surprising at first sight, since the flight was operated by an Embraer 190, and parking at a remote stand is the rule.

When I arrived at the gate, priority boarding was ending and before my boarding pass was scanned, it was stopped and the passengers already in the jetbridge were brought back to the front of the gate. Not a good sign, but absolutely no announcement was made in either Portuguese or English to explain the problem. After a good half-hour’s wait in the dark, boarding began, and we made our way down the stairs to the tarmac.

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There was no bus, which took almost 15 minutes to arrive.

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After a long walk along the airport taxiways, we finally reached our aircraft and could board.

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Cabin and welcome

The Business cabin of this Embraer 190 had 3 rows, separated by a curtain from the Economy cabin. Obviously, it’s night and day compared with the previous flight.

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Moreover, TAP does not block the adjoining seat on regional aircraft in Business class. Fortunately, I didn’t have a neighbor for this short hop to the Spanish capital.

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At the end of boarding, the captain announced an air traffic control regulation which imposed a further 30-minute delay in departure.

It was almost 1 hour 20 minutes late before we left our parking stand.

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Service and catering

Service began some twenty minutes after takeoff, which seemed a long time for such a short flight.

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The tray served was obviously smaller than on the previous flight, but that was understandable given the time spent in the air.

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The ham and cheese sandwich was very good, and the fruit very ripe.

I had a Black Label on the rocks to accompany it, which kept me refreshed until we landed at Madrid Barajas.

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Arrival and disembarkation

We arrived in Madrid a good hour behind schedule, but I was soon landside.

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Bottom line

An average flight with an average crew. And an unacceptable delay.

Olivier Delestre-Levai
Olivier Delestre-Levai
Olivier has been into airline blogging since 2010. First a major contributor to the FlyerTalk forum, he created the FlyerPlan website in July 2012, and writes articles with a major echo among airline specialists. He now co-runs the TravelGuys blog with Bertrand, focusing on travel experience and loyalty programs.
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