SAS Scandinavian Airlines Business, Washington Dulles – Copenhagen Kastrup, Airbus A350-900: Excellent seat, perfect service

After a quick connection at Washington Dulles, no lounge for me on that day and I was off to the boarding gate.

As a reminder, here is the itinerary followed:

#TypePost
1DiaryConference in Paris and weekend in Madrid
2LoungeUnited Club, Boston Logan
3FlightUnited Domestic First, Boston Logan – Washington Dulles, Boeing 737 MAX 9
4FlightScandinavian Airlines Business, Washington Dulles – Copenhagen Kastrup, Airbus A350-900
5LoungeScandinavian Airlines Gold Lounge, Copenhagen Kastrup
6FlightScandinavian Airlines SAS Plus, Copenhagen Kastrup – Paris Charles-de-Gaulle, Boeing 737-800
7HotelLe Parchamp, a Tribute Portfolio Hotel, Boulogne-Billancourt
8FlightTAP Executive, Paris Orly – Lisbon Portela, Airbus A321LR
9LoungeTAP Lounge, Lisbon Portela
10FlightTAP Executive, Lisbon Portela – Madrid Barajas, Embraer 190
11HotelThe Madrid EDITION
12LoungePuerta del Sol Lounge, Madrid Barajas
13FlightTAP Executive, Madrid Barajas – Lisbon Portela, Airbus A320
14FlightTAP Executive, Lisbon Portela – Paris Orly, Airbus A321NEO
15HotelMoxy Paris Val d’Europe
16FlightScandinavian Airlines SAS Plus, Paris Charles-de-Gaulle – Oslo Gardermoen, Boeing 737-700
17HotelMoxy Oslo X
18LoungeScandinavian Airlines Gold Lounge, Oslo Gardermoen
19FlightScandinavian Airlines SAS Plus, Oslo Gardermoen – Copenhagen Kastrup, Airbus A320NEO
20LoungeEventyr Lounge, Copenhagen Kastrup
21FlightScandinavian Airlines Business, Copenhagen Kastrup – Boston Logan, Airbus A321LR
Today’s itinerary

Boarding

Arrived at gate B40, from which the flight to Copenhagen departed, it took me a few moments to realize that the adjoining gate B38 was also used for boarding and was reserved for priority passengers in groups A and B.

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It was to this queue that I headed and I was on the jetbridge a few moments later. The wait in the jetbridge lasted about 5 minutes before I could enter the aircraft.

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Cabin and welcome

The cabin is really nice. The 1-2-1 staggered configuration is pleasant, with the even-numbered seats being the most private.

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The dark tones are very nice, with a mix of light and dark leathers.

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A comforter and pillow from the prestigious Hastens brand were already on the seat.

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The amenity kit and a bottle of water were also positioned.

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The comfort kit may be average, but its contents was top-notch.

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A warm welcome at the gate and throughout the boarding process.

A welcome drink was offered, and I took a glass of champagne.

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The boarding procedure ended and we left on time. An extended flight time of 7h45 was announced due to air traffic control restrictions.

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Service and catering

Service began about fifteen minutes after take-off from Washington Dulles.

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As the menus had not been loaded, they were announced during taxi, but I didn’t really listen to it.

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First service

Hot oshibori were handed out, and I used it to clean my hands.

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A tablecloth was placed on my tray table.

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Drinks were served for as a first round, and I had a glass of Charles Heidsieck champagne.

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The first course was served, and I had the cooked and smoked salmon, which was excellent.

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Refills of bread, water and champagne were offered constantly.

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For the main course, I had the crab cakes, an original option that was very good.

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The next course was the cheese and dessert cart, which were excellent, including hazelnut tart, fruit and Haagen-Dazs strawberry ice cream: that’s what I had, and for once, I skipped the digestif.

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Cruise and sleep

Despite the completeness of the service, it was fairly quick and completed in less than 1h30.

I was in the night position for the next 4 hours, waking up around 2 hours before arriving in Copenhagen. I took advantage of this to use the restroom and visit the buffet, which was well stocked.

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The toilets were well-maintained throughout the flight.

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Second service

The second service started about 1h15 before arrival.

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A hot oshibori was served, followed by a tablecloth.

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The trays were then distributed. Cold indeed, but very complete.

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I had a coffee and a glass of water.

All very good. The yoghurt was Chobani, a brand I’m particularly fond of.

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Arrival and disembarkation

We arrived at the gate about 25 minutes behind schedule, leaving me very little time for my connection to Paris.

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Bottom line

An excellent flight, in every respect, both hard and soft products.

Olivier Delestre-Levai
Olivier Delestre-Levai
Olivier has been into airline blogging since 2010. First a major contributor to the FlyerTalk forum, he created the FlyerPlan website in July 2012, and writes articles with a major echo among airline specialists. He now co-runs the TravelGuys blog with Bertrand, focusing on travel experience and loyalty programs.
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