Intercontinental Paris Le Grand : Can really do better !

For this short stay in Paris, I chose to stay at the Intercontinental Paris Le Grand, an iconic hotel in the capital that faces the Opera Garnier.

As a reminder, here is the itinerary followed:

#TypeReview
1DiaryFall Business Trip in Scandinavia and Paris
2LoungeGalleries First, Londres Heathrow T5
3FlightBritish Airways Club Europe, London Heathrow – Copenhagen Kastrup
4HotelMarriott Copenhagen
5RestaurantThe Samuel, Copenhagen
6LoungeSAS Gold Lounge, Copenaghen Kastrup
7FlightSAS Plus, Copenhagen Kastrup – Oslo, Airbus A321
8FlightSAS Plus, Oslo – Paris Charles-de-Gaulle, Airbus A320NEO
9HotelIntercontinental Paris Le Grand
10LoungeAmerican Airlines Admiral’s Club, Paris Charles-de-Gaulle 2AC
11FlightBritish Airways Club Europe, Paris Charles de Gaulle – London Heathrow
Today’s itinerary

Booking

I made the reservation at this property a few months before my arrival, initially for two nights. But 3 weeks before my stay, when I changed my itinerary to make a detour to Copenhagen, I reduced my stay to one night, for an exorbitant price of 625€ per night. Unbelievable.

Arrival

I arrive at the hotel after a forty minute drive from Paris Charles-de-Gaulle.

When I arrived in the lobby, the reception was deserted and I was taken care of immediately. Arrival formalities are carried out courteously and the personalized arrival note for Ambassador members is given to me.

Il m’est indiqué un surclassement, je verrai en arrivant dans la chambre. My breakfast is already included, so I will choose the points as a welcome gift.

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Room

My room was located on the 1st floor of the hotel, in the “Opera” wing. Very far from the elevators, it will take at least 5 minutes to get there.

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At the entrance you will find the toilet, separated from the bathroom on the right, and a small closet opposite, which contains the safe.

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On the right, the night space, made up of two twin beds (I hate that), a television set arranged on a piece of furniture serving as a minibar and well-stocked, a desk on which is placed a Nespresso machine, and an armchair with a small coffee table.

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Finally, at the back, the bathroom itself with a bathtub and a large washbasin.

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A correct room, but the presence of two twin beds is unpleasant.

It is indeed a shy upgrade of one category (from Cosy to Classic) and I lose the double bed in the deal…

To finish, a video tour:

Hotel facilities

The hotel has a fitness room and spa which I will not use during my stay.

Catering

The hotel has a main dining spot, Café de la Paix, which I will use the morning of my stay.

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Breakfast – Café de la Paix

I will have breakfast (included in my rate) at the Café de la Paix.

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The reception is charming and I am led to my table. The waiter will also be friendly and I will order a caffe latte from him.

The buffet is of high quality with premium products, especially the cheeses which are really matured and French.

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I will order a ham and cheese omelet and enjoy some cold cuts and cheeses.

Service

The service is always courteous, even if the size of the property somewhat dehumanizes it.

Departure

The departure formalities will be slow, very slow. I will wait more than 10 minutes before being taken in charge for simple formalities.

Bottom line

A correct stay… If I paid 250 €. But at 600, it’s really shameful.

Intercontinental Paris Le Grand : Peut vraiment mieux faire !

Emplacement
Design
Service, check-in & concierge
Chambre
Restauration & Bar
Installations (piscine, spa, fitness...)
Respect du programme de fidélité
Service
Rapport Expérience/prix

Passable

Un séjour correct… Si je payais 250 €. Mais à 600, c’est vraiment honteux.

Olivier Delestre-Levai
Olivier Delestre-Levai
Olivier has been into airline blogging since 2010. First a major contributor to the FlyerTalk forum, he created the FlyerPlan website in July 2012, and writes articles with a major echo among airline specialists. He now co-runs the TravelGuys blog with Bertrand, focusing on travel experience and loyalty programs.
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