British Airways Club Europe, Warsaw Chopin – London Heathrow : Excellent service

After a few hours of waiting in the Bolero lounge which was quite full in the end, I leave to board my flight to London Heathrow.

As a reminder, here is the itinerary followed:

#TypeReview
1LoungeBritish Airways Galleries First, London Heathrow T5 (not reviewed)
2FlightIberia Business, London Heathrow – Madrid Barajas, Airbus A350
3HotelAC Hotel San Sebastian de los Reyes
4LoungePuerta de Alcala Lounge, Madrid Barajas T2
5FlightLOT Business, Madrid Barajas – Warsaw Chopin, Boeing 737-800
6HotelHotel Bristol, a Luxury Collection Hotel, Warsaw
7LoungeBolero Lounge, Warsaw Chopin
8FlightBritish Airways Club Europe, Warsaw Chopin – London Heathrow, Airbus A320
Today’s itinerary

Boarding

As I arrived at the gate, I found a rather messy situation with a “pile” of passengers without any real organization of the lines. The boarding time is reached, then exceeded, and no announcement is made.

British Airways Club Europe - Varsovie Chopin - Londres Heathow, 20 mai 2022 - Porte d'embarquement

Finally, 20 minutes before departure, priority boarding… for groups 1, 2 and 3 (more than half of the plane, on a Friday night…) is called. I make my way to board.

British Airways Club Europe - Varsovie Chopin - Londres Heathow, 20 mai 2022 - File prioritaire
British Airways Club Europe - Varsovie Chopin - Londres Heathow, 20 mai 2022 - Passerelle d'embarquement

Cabin and welcome

The welcome is rather warm, and I settle down in seat 01A. I will have a neighbor on this flight who will be particularly frowning.

British Airways Club Europe - Varsovie Chopin - Londres Heathow, 20 mai 2022 - Passerelle depuis mon siège

The cabin is the usual BA medium-haul cabin, with a neutralized middle seat and a table in Club Europe.

British Airways Club Europe - Varsovie Chopin - Londres Heathow, 20 mai 2022 - Cabine Club Europe

There will be no welcome drink.

British Airways Club Europe - Varsovie Chopin - Londres Heathow, 20 mai 2022 - Pushback

Service and catering

The service starts just after take-off with a welcome from the purser and the distribution of the paper menus (yippee, they are back in medium-haul).

British Airways Club Europe - Varsovie Chopin - Londres Heathow, 20 mai 2022 - Retour du menu en moyen-courrier
British Airways Club Europe - Varsovie Chopin - Londres Heathow, 20 mai 2022 - Menu - Nourriture
British Airways Club Europe - Varsovie Chopin - Londres Heathow, 20 mai 2022 - Menu - Nourriture
British Airways Club Europe - Varsovie Chopin - Londres Heathow, 20 mai 2022 - Menu - Boissons

The service will remain very warm during the whole flight.

Then, the order of the aperitifs is taken. I will order a glass of champagne, which will be served with a spicy nut mix.

British Airways Club Europe - Varsovie Chopin - Londres Heathow, 20 mai 2022 - Apéritif

The trays are then distributed, I chose the chicken, served on a skewer, which will be excellent with its mashed potatoes and grilled corn.

British Airways Club Europe - Varsovie Chopin - Londres Heathow, 20 mai 2022 - Plateau-repas

The service will be continuous, the refills of champagne constant until the landing.

A great service!

Arrival and disembarkation

As often happens at Heathrow, our gate will not be ready and we will have to wait a few minutes before reaching it.

We arrive at concourse B, and after an automatic shuttle that I catch in extremis, I pass the immigration control in the blink of an eye and join my Wheely who is waiting for me to go home.

Bottom line

An excellent flight which will end in the best possible way in spite of a laborious boarding.

Olivier Delestre-Levai
Olivier Delestre-Levai
Olivier has been into airline blogging since 2010. First a major contributor to the FlyerTalk forum, he created the FlyerPlan website in July 2012, and writes articles with a major echo among airline specialists. He now co-runs the TravelGuys blog with Bertrand, focusing on travel experience and loyalty programs.
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