After an extremely busy week in Spain and Poland, it is now time to go back to London.
As a reminder, here is the itinerary followed:
| # | Type | Review |
|---|---|---|
| 1 | Lounge | British Airways Galleries First, London Heathrow T5 (not reviewed) |
| 2 | Flight | Iberia Business, London Heathrow – Madrid Barajas, Airbus A350 |
| 3 | Hotel | AC Hotel San Sebastian de los Reyes |
| 4 | Lounge | Puerta de Alcala Lounge, Madrid Barajas T2 |
| 5 | Flight | LOT Business, Madrid Barajas – Warsaw Chopin, Boeing 737-800 |
| 6 | Hotel | Hotel Bristol, a Luxury Collection Hotel, Warsaw |
| 7 | Lounge | Bolero Lounge, Warsaw Chopin |
| 8 | Flight | British Airways Club Europe, Warsaw Chopin – London Heathrow, Airbus A320 |
Check-in and ground experience
We arrived at the airport with the team almost 4 hours ahead of my flight, my colleagues leaving on an Air France flight leaving 1 hour before mine.
We decide to have lunch at the Renaissance hotel’s restaurant and after an excellent meal, join the terminal.
My colleagues don’t have access to Fast Track, so I use the non-priority queue at the security checkpoint to wait with them.
10 minutes later, I am airside and leave my colleagues in the Schengen zone to pass the passport control.
The automatic control machines are however extremely slow, without any apparent explanation.
Location
Once through immigration control, the lounge is located in the basement below the main boarding gates.
Two lounges are adjacent, the LOT lounge already reviewed here and the lounge I have access to is the adjoining Bolero lounge.
The welcome is extremely smiling and warm and I am invited to enter this space.
Lounge design
The design of the lounge is dated, like the end of the 90s.
The furniture is worn to the bone.
The cleanliness of the lounge leaves something to be desired and I have to clean my table myself with hydroalcoholic gel.
Few different spaces are different, only relaxation spaces. No space to work or eat.
In short, disappointing.
Catering
The restaurant offer is rather poor, and of very average quality.
The offer of soft and hard drinks is very good. I will drink a few vodka and tonics while finishing a presentation.
Bottom line
A very average experience, made worse by a consistent rush as I approached the boarding of my flight.
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