Lounge Puerta de Alcala, Madrid Barajas T2: An ordinary airport lounge

While I have a conference call to make, I arrive at the airport almost 3h30 before my flight to Warsaw.

As a reminder, here is the itinerary followed:

1LoungeBritish Airways Galleries First, London Heathrow T5 (not reviewed)
2FlightIberia Business, London Heathrow – Madrid Barajas, Airbus A350
3HotelAC Hotel San Sebastian de los Reyes
4LoungePuerta de Alcala Lounge, Madrid Barajas T2
5FlightLOT Business, Madrid Barajas – Warsaw Chopin, Boeing 737-800
6HotelHotel Bristol, a Luxury Collection Hotel, Warsaw
7LoungeBolero Lounge, Warsaw Chopin
8FlightBritish Airways Club Europe, Warsaw Chopin – London Heathrow, Airbus A320
Today’s itinerary

Check-in and ground experience

I booked this flight about 2 weeks before departure. And the price was not reasonable at all: almost £250 one way from Madrid to Warsaw.


A few days before departure, I receive an offer to upgrade to Business, which I ignore. The lowest bid will gradually drop from £80 to £60. I would have benefited from this auction if it was a personal trip.


The day before departure, I check in for my flight, and discover a boarding pass in Business! Waiting was a good thing!


I arrive at the airport very early having an important meeting before the flight.


In Madrid, LOT operates from Terminal 2. When I arrived, more than 3h30 before departure, the check-in counters were still closed.


No problem, I use my Passbook boarding pass to access the Fast Track located below the LOT counters. My eligibility is quickly checked, and I am directed to the priority queue.


I will be airside in less than 2 minutes.


The lounge is located just past the security station, and is accessible by stairs or elevators. When I arrived, one person was already being served, and a sign announcing the lounge’s affluence and the impossibility of accommodating PriorityPass members and other credit cards was refused.


I am however invited to enter without any problem, even if I arrive almost 3 hours before my flight.

Lounge design

The design of the lounge is quite basic, but various spaces are available: work, relaxation, dining.


The furniture seems to be of very average quality.



The food and beverage offering is more than acceptable, especially for an airport Schengen lounge. Various cold and hot dishes are offered, as well as desserts.


The offer of soft and hard drinks is really comprehensive and of good quality.


The wines are excellent, especially the Spanish wines.


I’ll settle for a drink and some hot food that will be good, but not more.

Bottom line

A pleasant experience, without being exceptional.

Olivier Delestre-Levai
Olivier Delestre-Levai
Olivier has been into airline blogging since 2010. First a major contributor to the FlyerTalk forum, he created the FlyerPlan website in July 2012, and writes articles with a major echo among airline specialists. He now co-runs the TravelGuys blog with Bertrand, focusing on travel experience and loyalty programs.

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