LOT Business, Madrid Barajas – Warsaw Chopin, Boeing 737-800: Really tight seat but excellent service

As my conference call goes on and on, I decide to go to the departure lounge while my call ends.

As a reminder, here is the itinerary followed:

#TypeReview
1LoungeBritish Airways Galleries First, London Heathrow T5 (not reviewed)
2FlightIberia Business, London Heathrow – Madrid Barajas, Airbus A350
3HotelAC Hotel San Sebastian de los Reyes
4LoungePuerta de Alcala Lounge, Madrid Barajas T2
5FlightLOT Business, Madrid Barajas – Warsaw Chopin, Boeing 737-800
6HotelHotel Bristol, a Luxury Collection Hotel, Warsaw
7LoungeBolero Lounge, Warsaw Chopin
8FlightBritish Airways Club Europe, Warsaw Chopin – London Heathrow, Airbus A320
Today’s itinerary

Boarding

Today, the LOT flight boards from gate D54, which is located below the lounge.

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I arrive at the gate when boarding has already started and priority boarding is ending.

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I boarded directly in the priority lane and entered the slightly crowded jetway.

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Cabin and reception

I enter the 737 after a few minutes in an overheated jetway. The reception is very good and I settle in my seat, the 01F.

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As the boarding is coming to an end, a welcome drink is distributed and I choose an orange juice.

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The purser notices my jacket on the adjoining seat and offers me a checkroom service.

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Then, just before departure, a little Star Goldish greeting was given.

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My neighbor has his feet on the bulkhead, very classy!

Service and catering

A few minutes after takeoff, the purser comes to place the tablecloths on the tiny tablet.

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A service of aperitif is proposed, and I will take a vodka tonic on ice and lemon slice. In addition, I am offered a sparkling water and a salty mix.

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The service, very attentive, continues with a second round of vodka tonic concomitant with the distribution of the trays.

The menu is distributed on this occasion, and I will choose the beef cheek.

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As a starter, the salad, very fresh, is excellent.

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For the main course, the beef cheek, which is a sure value, is also excellent and does not bathe too much in the sauce.

The dessert, a pomegranate cheesecake is very good.

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Finally, real filter coffee with real milk is served, I’m surprised by all these little attentions!

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I would have a Cognac as a digestif with chocolate wafer, then a second round.

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Honestly, you could end up drunk with the “single or double” question on every glass.

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The purser never stops, her service is fantastic.

Finally, a refill of wafer, then a proposal for another refill of cognac, one can really end up drunk!

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The purser passes every 10 minutes in the cabin to offer refills!

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Arrival and disembarkation

We arrive on time in false contact at the terminal in Warsaw.

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A shuttle for business class passengers is available.

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Bottom line

An excellent flight, too bad for the very limited width of the seat.

Olivier Delestre-Levai
Olivier Delestre-Levai
Olivier has been into airline blogging since 2010. First a major contributor to the FlyerTalk forum, he created the FlyerPlan website in July 2012, and writes articles with a major echo among airline specialists. He now co-runs the TravelGuys blog with Bertrand, focusing on travel experience and loyalty programs.
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