Singapore Airlines lounge at London Heathrow T2: superb catering

The Singapore Airlines lounge in London Heathrow’s Terminal 2 is certainly not the airline’s finest. I was, however, impressed by its food offer.

Returning to Paris after a weekend with friends in London I travel on Lufthansa. On departure from London I have access to the German airline’s lounge in T2 but also to those of the other Star Alliance airlines operating there, namely Air Canada, Singapore Airlines and United.

At first I thought I was going to do a lounge hopping session but the memory of my trip to Australia where I had visited 9 lounges on my return trip, 6 of which were in the Bangkok airport alone, is still (too) present so I decided to test one lounge and only move if I didn’t like it. And my choice will be the Singapore Airlines lounge.

For the record, all articles related to this weekend in London:

Review #TypePost
#1HotelCourtyard by Marriott Roissy Central
#2FlightParis-Frankfurt – Lufthansa – Business class
#3FlightFrankfurt-London – Lufthansa – Business Class
#4HotelMarriott Kensington London
#5RestaurantGordon Ramsay Grill London
#6RestaurantLe comptoir Joel Robuchon London
#7LoungeSalon Singapore Airlines Londres Heathrow
#8FlightLondon-Frankfurt – Lufthansa – Business Class
#9FlightFrankfurt-Paris – Lufthansa Business Class

Location of the lounge

At Heathrow, Terminal 2 consists of two buildings facing each other and connected by a tunnel: 2A and 2B. In general, medium-haul flights depart from A and long-haul flights from B.

The Singapore Airlines lounge is therefore located in 2B while my flight leaves from 2A which is not anecdotal: with lifts and travelators the advertised time to walk from one to the other is…13 minutes. And the travelator only works in one direction, in the other you have to walk the whole way.

Fortunately, these indications are rather pessimistic: it took me half the time to get there and back.

Once you get to 2B go back up to the departures level, take a lift (close by) to go up one level and you will find the Singapore Airlines lounge, opposite the Air Canada.

So if you are leaving from 2A going to this lounge is not a good idea if you don’t want to walk and take a safety margin before boarding. If it doesn’t matter and you want a more original experience…or a varied catering it is a very good option.

Reception

At reception an agent checks my eligibility: travelling in business class and having a Star Alliance Gold status that’s two reasons.

At this moment my gate is not yet known (but I suspect it will be at 2A). The agent tells me that Lufthansa usually departs from 2A and advises me to check the signs carefully and take a safety margin as it takes time to get there. Nice proactive attention.

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Lounge layout

As soon as you enter, you come across the buffet, which we will talk about later.

Then there is an area dedicated to eating, with a room that looks a bit like a canteen and high tables and stools along a corridor. Simple but not the best effect.

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Then you arrive in the lounge itself. The first zone consists of the usual pods inspired by the airline’s business and first class seats.

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Then a more conventional lounging part.

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If the lounge area is quite nice and sober in the pure Singapore Airlines tradition, the whole area, and especially the area surrounding the buffet, is not particularly appealing.

I do, however, appreciate the large windows that give a great view of the planes parked at the gates.

It is however airy and very comfortable but you will see that this is not the main quality of this lounge.

Catering

I will start with the drinks.

There is the usual coffee machine and soft drinks in fridges.

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There is a dedicated bar for alcohol. No champagne but prosecco.

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Now let’s talk about food. I arrive at the end of the morning and it is the breakfast offer that is in place.

Viennese pastries, yoghurt, fruit, cold cuts and cheese.

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The hot buffet is right next to it. There are classics such as scrambled eggs, tomatoes, rice, beans, mushrooms, tomatoes, sausages, bacon and chicken with sambal.

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I’ll have the chicken which will prove to be delicious.

A very decent buffet, especially for me who hardly eats anything sweet and doesn’t like the traditional French breakfast. On the other hand, you have noticed that the dishes look bad and are not restocked.

In fact it is the end of the morning service and a few minutes later the day’s service will be set up. The entire buffet will not be restocked but replaced! When I see lounges that are content to offer the same three hot dishes all day…

So after restocking: cold cuts, cheese and salads.

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And in terms of hot dishes: chicken curry, beef bourguignon, gratin dauphinois, pasta, rice, noodles…

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Varied but above all very good. I’ll have chicken curry, beef bourguignon and gratin. A real treat.

Lounge facilities

The lounge has toilet and shower facilities.

Lounge atmosphere

Very quiet and restful when I visited.

Staff

I only interacted with the receptionist who was very kind and considerate regarding the departure gate of my flight.

For the rest, it is discreet and efficient in the running of the buffet and the cleaning of the tables.

Bottom line

A pleasant lounge with a quality and copious catering offer that will satisfy the most greedy.

Bertrand Duperrin
Bertrand Duperrinhttp://www.duperrin.com
Compulsive traveler, present in the French #avgeek community since the late 2000s and passionate about (long) travel since his youth, Bertrand Duperrin co-founded Travel Guys with Olivier Delestre in March 2015.
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