The Langham, Boston: What an impeccable service!

As part of this weekend in Boston, I will be staying at the hotel my wife is staying at, which is The Langham Boston.

As a reminder, here is the itinerary followed:

#TypeReview
1DiaryWeekend in Boston
2LoungeLufthansa Senator Lounge, London Heathrow T2
3LoungeUnited Club, London Heathrow T2
4LoungeAir Canada Maple Leaf Lounge, London Heathrow T2
5LoungeSingapore Airlines Silver Kris Lounge, London Heathrow T2
6FlightTAP Executive, London Heathrow – Lisbon Portela, Airbus A321NEO
7FlightTAP Executive, Lisbon Portela – Boston Logan, Airbus A321LR NEO
8HotelThe Langham, Boston
9LoungeAir France Lounge, Boston Logan Terminal E
10FlightTAP Executive, Boston Logan – Lisbon Portela, Airbus A321LR NEO
11LoungeTAP Executive Lounge, Lisbon Portela
12FlightTAP Executive, Lisbon Portela – London Heathrow, Airbus A321NEO
Today’s itinerary

Booking

I had helped my wife plan her business trip to Boston. The Langham Boston being one of the hotels approved by her business in their Self Booking Tool, I immediately recommended this hotel to my wife as it is one of the best hotels in the city and the negotiated rate is excellent.

So here we go for a 9 nights stay for her, 4 for me, in one of the mythical hotels of the city.

Arrival

My wife arrived at the hotel in the early afternoon after her flight from London on Delta in Premium Economy. Despite arriving around 1pm, her room was already ready and she was given a two category upgrade for her long stay. Rare enough to be noted.

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Also, a Late check-out at 4pm was granted at no extra cost, perfect because our flights are in the late afternoon.

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Room

Our room was located on the 4th floor of the property.

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The entrance leads directly to the room. On the left, a large closet allows you to unpack your clothes and settle in quietly for a long stay.

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On the right, the bathroom, very elegantly decorated with quality faucets and very elegant marble plates.

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The shower will be hot and powerful, which will be a real plus point.

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The room is quite spacious, has a table that can also be used as a desk, and an extremely comfortable king size bed.

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Finally, the video tour:

Hotel facilities

The property has just completed its renovation. Thus, some facilities are not finished, such as the fitness room or the spa and pool.

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I will, however, use the temporary fitness room twice when my wife is working.

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Catering

Catering is provided in the hotel through two properties, the Bar Fed (where lunch and dinner are also served) and the Grana restaurant where breakfast and brunch are served.

I imagine that this situation is temporary and that eventually a full restaurant will also operate in the evening.

Moreover, the Room Service menu is more extensive and foreshadows that of the future restaurant.

Grana Restaurant – Breakfast Service

Breakfast is served at the Grana restaurant. The latter is located on the second floor of the property, and is accessible via a majestic staircase.

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The room is quite impressive and reminds the banking history of this building.

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As in a growing number of hotels, it is now an à la carte menu and not a buffet that is proposed… And it is in any case more qualitative.

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On the first day we will choose sweet items, pancakes and French toast, and on the second day savory omelets.

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Excellent service, and everything was very good. Special mention to the lobster omelet.

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Note that on Sundays, due to the brunch, breakfast is served at the bar.

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Room Service

For our last evening, we will order a meal to share at the room service. The truffle & lobster mac and cheese will be good but not very truffled or lobstered.

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Dinner at the bar

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The cookies will be a little dry. Shame.

Departure

We will benefit from a late check-out at no extra cost, until 4pm. An appreciable gesture that allows you to leave without the hassle of storing your luggage.

Bottom line

An excellent stay, with a perfect room and service. What more could one ask for?

Olivier Delestre-Levai
Olivier Delestre-Levai
Olivier has been into airline blogging since 2010. First a major contributor to the FlyerTalk forum, he created the FlyerPlan website in July 2012, and writes articles with a major echo among airline specialists. He now co-runs the TravelGuys blog with Bertrand, focusing on travel experience and loyalty programs.
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