Delta Domestic First, New York JFK – Boston Logan, Airbus A220-100: Attentive Service

After spending a good two hours in the lounge, it was time to board my final flight of this itinerary back to Boston.

Boarding

I left the lounge about 15 minutes before boarding was due to start, which was a good idea as the gate is about a ten-minute walk from the lounge entrance. So I arrived five minutes before the theoretical boarding time. Boarding started on time, even a little ahead of schedule with the pre-boarding of disabled persons and active military personnel.

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Next comesboarding for zone 1, of which I am a member, being seated in Domestic First. A perfect boarding experience.

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Cabin and welcome

Without waiting, I enter the Domestic First cabin of this Airbus A220-100. Destination Boston.

On these aircrafts, Delta has installed a cabin in First in a 2-2 configuration, over 3 rows, with modetately comfortable recliners , as they are quite narrow.

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As on the outbound flight, an entertainment screen is available on the back of the front seat. The aircraft is also equipped with wi-fi, which will operate throughout the flight.

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During boarding, the flight attendant responsible for First Class took drink orders for the welcome service, and I opted for sparkling water.

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Service and catering

The service on this short flight was understandably limited.

Just after the locker light goes out, the hostess will come and take my order and I’ll have a Bailey’s on the rocks. The basket of snacks will also be brought in and I’ll have a few, then the hostess will ask me if I’d like a refill of Bailey’s, which I’ll accept.

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A very good service overall.

Arrival and disembarkation

We arrived in Boston about 20 minutes ahead of schedule, despite a rather lengthy taxi at JFK.

Bottom line

Excellent service, concluding a very good experience with Delta on this itinerary. Makes you want to try them again on a domestic itinerary.

Itinerary

As a reminder, here is the itinerary followed:

#TypePost
1DiaryConference in New York
2LoungeDelta SkyClub, Boston Logan A8
3FlightDelta Domestic First, Boston Logan – New York JFK, Airbus A220-100
4LoungeDelta SkyClub, New York JFK T4
5HotelJW Marriott Essex House, New York
6RestaurantDaniel, New York
7LoungeDelta SkyClub, New York JFK T4
8FlightDelta Domestic First, New York JFK – Boston Logan, Airbus A220-100
Today’s itinerary
Olivier Delestre-Levai
Olivier Delestre-Levai
Olivier has been into airline blogging since 2010. First a major contributor to the FlyerTalk forum, he created the FlyerPlan website in July 2012, and writes articles with a major echo among airline specialists. He now co-runs the TravelGuys blog with Bertrand, focusing on travel experience and loyalty programs.
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