American Airlines Domestic First, Boston Logan – New-York JFK, Embraer 175: OK flight but unacceptable delays

Small business trip to New-York for which I didn’t think I’d have to reschedule the flights… But I’m going to do it on the outbound leg nonetheless, because of the many twists and turns that happened to me in the course of this trip.

Here’s the planned itinerary:

#TypeReview
1LoungeAmerican Airlines Admirals Club, Boston Logan (unreported)
2FlightAmerican Airlines Domestic First, Boston Logan – New-York JFK, Embraer 175
3FlightBlade Helicopter, New-York JFK – Manhattan West 30th Street, Xcel Bell 407
4HotelThe St. Regis New-York
5FlightBlade Helicopter, Manhattan West 30th Street – New-York JFK, Xcel Bell 407
6LoungeBritish Airways & American Airlines Soho Lounge, New-York JFK (unreported)
7FlightAmerican Airlines Domestic First, Boston Logan – New-York JFK, Embraer 175 (unreported)
Today’s itinerary

Purchase, rebooking and ground experience

I was originally scheduled to leave for New York a week earlier. But on the day of departure, after passing through security and at the lounge, I received numerous notifications on my American Airlines app informing me of the delay and then cancellation of my flight. I was finally rebooked on another flight, which was also cancelled.

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I decided to postpone my trip until the following week, and rebooked with the lounge agents before leaving the airport.

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Boarding

Boarding started exactly on time, with handicapped passengers, military personnel on duty and zone 1, of which I was part of. So I was one of the first on board.

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Cabin and welcome

The cabin is traditionally equipped in 1-2 on these regional aircraft in First class, and I was in the 4th and last row of this cabin, on the aisle side.

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I didn’t really have a choice at the time of rebooking.

The welcome was non-existent, and I didn’t even get a reply to my hello.

I settled into my seat, 04D, and a welcome glass of water was brought to me. Boarding ended and we left the gate about 5 minutes ahead of schedule.

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Unfortunately, due to landing restrictions in New York, we were parked for over 45 minutes off the runway before we were allowed to take off.

Service and catering

Service began about ten minutes after takeoff.

I was the last to be served, being in the last row, and had a Jack Daniels on the rocks. Triple, enough to get you drunk.

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A basket of junk food made an appearance, and I grabbed some chips and pretzels.

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Arrival and disembarkation

We arrived at the gate forty minutes behind schedule.

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The jetbridge took a long time to dock.

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Bottom line

A good flight, but unacceptable delays at JFK in good weather.

Olivier Delestre-Levai
Olivier Delestre-Levai
Olivier has been into airline blogging since 2010. First a major contributor to the FlyerTalk forum, he created the FlyerPlan website in July 2012, and writes articles with a major echo among airline specialists. He now co-runs the TravelGuys blog with Bertrand, focusing on travel experience and loyalty programs.
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