American Airlines Domestic First, Boston Logan – New-York JFK, Embraer 175: Subpar service but exceptional punctuality

I arrived at the gate less than 5 minutes before the theoretical boarding time, and it was ready to board.

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As a reminder, here is the itinerary followed:

#TypeReview
1DiaryLunch in New-York
2LoungeAmerican Airlines Admirals Club, Boston Logan
3FlightAmerican Airlines Domestic First, Boston Logan – New-York JFK, Embraer 175
4RestaurantNougatine by Jean-Georges, Trump Hotel New-York
5LoungeAmerican Airlines & British Airways Soho Lounge, New-York JFK
6FlightAmerican Airlines Domestic First, New-York JFK – Boston Logan, Embraer 175
Today’s itinerary

Boarding

A few minutes after arriving at the gate, boarding began right on schedule, and after calling the military on duty, group 1, of which I was a member, began boarding. I was one of the first on board.

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Cabin and welcome

The welcome on board was rather nonchalant, as the steward greeted passengers with both hands in his pockets.

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The cabin was very comfortable, configured as a 1-2 on this regional aircraft, perfect for a 40-45 minute flight.

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This morning, no welcome drink was offered.

Service and catering

The service starts as soon as the seatbelt sign is switched off.

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The steward asked me what I’d like to drink, and I had a Bailey’s coffee. The service was OK.. I refused the refill and after a very short flight, the final approach to JFK began.

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Arrival and disembarkation

We arrived at the gate at JFK a little over 30 minutes ahead of schedule, and I was soon landside and on the Airtrain and LIRR to Manhattan.

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Bottom line

An uneventful flight, but how quick and easy domestic flights are in the USA!

Olivier Delestre-Levai
Olivier Delestre-Levai
Olivier has been into airline blogging since 2010. First a major contributor to the FlyerTalk forum, he created the FlyerPlan website in July 2012, and writes articles with a major echo among airline specialists. He now co-runs the TravelGuys blog with Bertrand, focusing on travel experience and loyalty programs.
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