First flight of this itinerary with a short hop to New York JFK.

Boarding

I left the lounge about 5 minutes before the scheduled boarding time and was at the gate 2 minutes later.

I stopped by the counter to have a paper boarding pass printed, which was done with a smile. Boarding started exactly on time with Zone 1 passengers, of which I was part.

Cabin and welcome

The Domestic First cabin on Delta’s A220 is configured 2-2 with three rows of recliner seats that aren’t all that comfortable… After all, the Economy cabin is arranged in a 3-2 layout on these aircraft, so the width gain isn’t substantial.

The welcome was polite, with small water bottles placed at each seat.

A welcome drink was offered, and I opted for a Diet Coke, which was served promptly.

Service and catering

The service starts just after the seatbelt sign is turned off.

A snack basket was offered, and I chose Delta’s signature speculoos cookies.

For my drink, I went with a light Baileys coffee.

Arrival and disembarkation

We arrived at the gate 25 minutes ahead of schedule, and the gate agent gave us a charming welcome.

Bottom line

I had thought American Airlines had caught up with Delta, but it’s clear that Delta has also stepped up its game on domestic flights. Impressive.

Itinerary

As a reminder, here is the itinerary followed:

Articles similaires

American Airlines Domestic First, Boston Logan – New-York JFK, Embraer 175: Subpar service but exceptional punctuality American Airlines Domestic First, Boston Logan – New-York JFK, Embraer 175: OK flight but unacceptable delays American Airlines Domestic First, New-York JFK – Boston Logan, Embraer E175: Very good service American Airlines Domestic First, Boston Logan – New-York JFK, Embraer 175: Pro but not passionate American Airlines Domestic First, Boston Logan – New-York JFK, Embraer 175: Solid but no frills American Airlines Domestic First, New-York JFK – Boston Logan, Embraer 175: severely delayed