American Airlines Domestic First, Boston Logan – Miami International, Boeing 737-800: Solid service

After a good two hours’ work in the lounge, I headed for the boarding gate of my flight to Miami, but still without an assigned seat.

As a reminder, here is the itinerary followed:

#TypeReview
1DiaryBusiness trip to Orlando
2LoungeAmerican Airlines Admirals Club, Boston Logan
3FlightAmerican Airlines Domestic First, Boston Logan – Miami International, Boeing 737-800
4LoungeAmerican Airlines Flagship First Lounge, Miami International
5FlightAmerican Airlines Domestic First, Miami International – Orlando International, Boeing 737-800
6HotelJW Marriott Orlando Bonnet Creek
7FlightAmerican Airlines Domestic First, Orlando International – Charlotte, Boeing 737 MAX 8
8LoungeAmerican Airlines Admirals Club, Charlotte Gates C
9FlightAmerican Airlines Domestic First, Charlotte – Boston Logan, Airbus A321
Today’s itinerary

Boarding

I arrived at the gate about ten minutes before my flight to Miami was due to board. Upon arrival at the gate, I inquired about my seat, which was immediately assigned to me, 01F.

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Boarding of the flight began perfectly on time, and I was among the first on board after the handicapped PAX had boarded.

Cabin and welcome

The welcome was rather cold and I entered the First cabin of this Boeing 737-800 configured as a 2-2.

It’s modern and very comfortable.

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Boarding took some time, and the captain announced an extended flight time requiring additional fuel. Our flight was delayed by 20 minutes on departure and 40 minutes on arrival.

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Service and catering

Service began about fifteen minutes after take-off from Boston.

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First, hot oshibori were distributed.

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A few moments later, my drink and food orders were placed. I had a Coffee-Baileys and ordered salmon.

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The latter was excellent, and my tray was quickly cleared. I spent the rest of the flight working.

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The purser came and took more drink orders, and I had a black coffee.

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Arrival and disembarkation

We arrived at the gate thirty minutes behind schedule. No panic, my connection to Orlando was also delayed by 30 minutes and I had even time to stop by the lounge.

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Bottom line

A very good flight, even if the service could have been smily.

Olivier Delestre-Levai
Olivier Delestre-Levai
Olivier has been into airline blogging since 2010. First a major contributor to the FlyerTalk forum, he created the FlyerPlan website in July 2012, and writes articles with a major echo among airline specialists. He now co-runs the TravelGuys blog with Bertrand, focusing on travel experience and loyalty programs.
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