Vietnam Airlines’ domestic Lotus Lounge in Hanoi offers a flawless but rather bland service. It has the merit of existing but nothing more.
It’s time for me to leave Hanoi for the last stage of this Vietnamese journey: Phu Quoc. I’ll be flying business class on Vietnam Airlines, so I’ll be spending most of my waiting time in the airline’s lounge.
You’ll find a summary of articles about this vacation in Vietnam at the bottom of the page.
Location of the lounge
Once through security, an escalator takes you to a floor above the boarding gates, where you’ll find all the lounges in Hanoi airport’s domestic terminal.
It’s a reasonable distance from the gates, given the terminal’s modest size.
Access to the lounge
The lounge is open to Vietnam Airlines business class passengers and Elite members of its frequent flyer program.
It is also available to Elite Plus members of Skyteam airlines traveling in Economy, provided they are connecting from or to an international flight.
Lounge layout
The lounge consists of a large room divided by screens and a separate buffet area. The style is rather dated and plain.
There is also an area dedicated to dining.
For those in the know, it’s a bit like a Lufthansa lounge, only more dated.
Not really pretty, not really warm: in a word, just ordinary.
Catering
The buffet is quite large, with hot and cold local food on offer.
The presentation is less sloppy and more attractive than at the domestic Lotus Lounge in Saigon, but if the quality is correct, it’s really nothing exceptional.
Facilities
The lounge has toilets, but I don’t remember any showers.
Atmosphere
Quite calm when I visited.
Bottom line
A rather unremarkable lounge, but a little better than its Saigon counterpart.
The articles about this trip to Vietnam
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