The Otis Hotel Austin, Autograph Collection: Very nice property

For our stay in Austin, I booked in this hotel of the texas capital, after reviewing all available options within Marriott Bonvoy.

As a reminder, here is the itinerary followed:

#TypeReview
1DiaryWeek-end in Austin, Texas
2LoungeDelta SkyClub, Boston Logan
3FlightDelta Economy Comfort, Boston Logan – Austin Bergstrom, Airbus A220-100
4HotelThe Otis Hotel Austin, Autograph Collection
5RestaurantLamberts Downtown Barbecue
6LoungeUnited Club, Austin
7FlightUnited Domestic First, Austin Bergstrom – Chicago O’Hare, Boeing 737-900
8LoungeUnited Club, Chicago O’Hare
9FlightUnited Domestic First, Chicago O’Hare – Boston Logan, Boeing 737-900
Today’s itinerary

Booking

I proceeded to book this stay using the Marriott Bonvoy app.

It is for a little more than $200 a night, all taxes included, that I booked in this property located in the student district of Austin.

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Note that the establishment is co-located with the AC Hotel Austin, and shares bars and restaurants with the latter.

Arrival

We arrived at the hotel late in the evening, after our flight from Boston Logan and a quick Uber ride, just after midnight.

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The receptionist is excellent and proceeds to the check-in procedure in a very efficient way… Even if she speaks very quickly and I have a hard time understanding everything she says.

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She indicated us an upgrade in a room with a view (which I had already noticed in the Marriott Bonvoy application) I asked to benefit from the breakfast as a Platinum advantage, and 4 coupons to our attention were prepared.

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The Mobile Key did not work during our stay though.

Room

Our room was located on the 10th and second to last floor of the hotel.

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My preferences were respected: high floor and distanced from the elevator.

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The entrance to the room leads directly to… the bathroom, in a design similar to the room I had at the Kimpton Taipei.

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On the right, a (slightly small) closet to unpack your things and a design washbasin. On the right, a large shower and a toilet separated by a sliding door.

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Opposite, the room itself, with a large desk, equipped with a Nespresso machine and a generous supply of capsules.

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To the right, the very comfortable king size bed with its two bedside tables in a well thought headboard.

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Near the window, a beautiful loveseat and a small coffee table.

The view is clear towards the north of the city.

Finally, here is the video tour:

Hotel facilities

The hotel is equipped with a gym and an outdoor swimming pool, both located on the 11th and last floor of the hotel.

Gym

The gym is quite nice in size, but the equipment is rather limited. During rush hour, there is a risk of a small overcrowding.

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On the other hand, cold oshibori and water are available for practicioners.

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Pool

The outdoor pool is located on the rooftop of the hotel, next to the Otopia Bar. It is small but very pleasant. It won’t be warm enough to try it.

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Catering

As I said earlier, the fact that the Otis and the AC Hotel are co-located in the same building allows for multiple dining options for guests

Breakfast Service – Acre 41

We will have breakfast each day at Acre 41, the main restaurant at the Otis.

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On our first day, the hostess will ridiculously ask us to wait 10-15 minutes while the dining room is half empty… It won’t last 5 minutes before she comes to get us in the lobby to settle un in our table.

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On weekends, the restaurant offers a more extensive menu than during the week in the form of a brunch.

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The first day, I will have a breakfast burrito which will be very good, and pancakes the other days.

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Everything will be very good and so will the service. Since breakfast is included, I will leave a $5 tip each day.

Rooftop Bar – Otopia

On two nights of our stay, we’ll have a pre-dinner drink at Otopia, the Otis’ poolside rooftop bar.

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The ambiance is very nice, with a fire pit and a great view of downtown Austin.

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Dinner Service – AC Bar

On our first night, the Otis restaurant was full, so we shared some tapas at the AC Bar, the AC Hotel’s bar located on the second floor of the building, adjacent to the reception.

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The service will be perfect and the tapas of rather good quality.

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Dinner service – Acre 41

On our last night, we had dinner at Acre 41. The menu is quite appetizing.

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For appetizer, we shared the raw tuna tacos, which were excellent, very balanced in taste and perfect to share as an aperitif.

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For the main course, I ordered a traditional Southern cuisine dish, namely the Shrimps with grits. Excellent, but too much for me.

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For dessert, the pudding will be good but we were not hungry anymore.

Service

The service in the hotel was excellent. We had a small problem of ventilation in the room, but it was solved in less than 15 minutes with a small chocolate and a drink coupon to apologize. Excellent.

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Departure

The departure formalities were simple and fast thanks to the mobile check-out but I had the greatest difficulties to obtain the right bill.

Bottom line

An excellent stay, well above the standards of the American hotel industry.

Olivier Delestre-Levai
Olivier Delestre-Levai
Olivier has been into airline blogging since 2010. First a major contributor to the FlyerTalk forum, he created the FlyerPlan website in July 2012, and writes articles with a major echo among airline specialists. He now co-runs the TravelGuys blog with Bertrand, focusing on travel experience and loyalty programs.
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