After an excellent stay at the St. Regis Mardavall in Mallorca, the next stage of the trip to Seville, and the excellent Alfonso XIII hotel already reviewed by Bertrand.

As a reminder, here is our itinerary:

Check-In and ground experience

We arrive at Palma de Mallorca airport from our hotel in a rental car, which we have to fill up with gas beforehand (the airport gas station is perfectly signposted and located right next to the car rental return) and return to Hertz.

The return of rental cars is also very well signposted, and return is made easy for Hertz Gold, President’s Circle and Platinum members, who can simply drop off their keys and contract in a box without waiting for the inspection.

Access to the airport is then on foot, and a very large elevator takes passengers to the 1st floor, where the check-in desks are located.

8 counters are dedicated to Air Europa, and a SkyPriority lane enables loyal passengers to check-in with priority.

This queue is empty, and we wait 2 minutes while the check-in agent completes the check-in of the passengers in front of us.

Check-in takes a few seconds (to check our details) and both our bags are tagged with their priority tag for Seville.

Boarding and security are on the 2nd floor, and a priority security checkpoint (desert) takes us through this stage in just 2 minutes.

Like an idiot, I forget to check the lounge’s location and rush to gate C, even though the lounge is located near gate B… Too late, I don’t want to turn back and there’s only fifteen minutes left before boarding.

Important note: Air Europa does not offer lounge access to SkyTeam Elite Plus members on its domestic flights. However, the PMI lounge is accessible with Priority Pass, which I enjoy thanks to my American Express Platinum card (not co-branded).

Boarding

Our flight begins boarding on schedule. SkyPriority passengers are called first, and we are numbers 3 and 4 to enter the jetway.

Nothing to complain about, classic priority boarding.

Cabin and welcome

The welcome is rather plain, and we are given a disinfectant wipe when we enter the aircraft. We are told that it will be picked up just before take-off.

Air Europa’s 737-800 cabin is clearly starting to look dated. The leather seats are worn to the dregs. The first two rows of the cabin are flogged with Business headrests, which suits me fine, and our middle seat will remain unoccupied. A mini-Business so to speak, but that’s where it ends.

Service and catering

I know that COVID-19 has been through this, but to offer absolutely no service on a non-low-cost airline, on a 1.5-hour block flight, is outrageous. Not even a single ad offering water on demand… Shameful!

Arrival and disembarkation

We arrive at our gate in Seville a few minutes ahead of schedule. And disembarkation takes place by rows, more or less well respected by passengers.

Bottom line

An uneventful flight, but how can you claim to be a mainline airline without economy-class service… It’s mind-boggling!

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