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Video : Crisis and customer service at Eurostar…and elsewhere

TravelGuys TVthe show
Bertrand Duperrin
By Bertrand Duperrin
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In this issue of TravelGuys TV we talk about a ticket cancellation on Eurostar due to COVID 19 and best practice in customer service in a crisis.

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To go further :

– COVID-19 handling at Air France

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Bertrand Duperrin
Bertrand Duperrinhttp://www.duperrin.com
Compulsive traveler, present in the French #avgeek community since the late 2000s and passionate about (long) travel since his youth, Bertrand Duperrin co-founded Travel Guys with Olivier Delestre in March 2015.
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