Tag: cancellation
COVID-19: What if the airline does not refund your tickets?
Due to COVID-19 most flights are cancelled and most of the time the airlines do not refund them. We explain why and, above all, how to limit the damage.
https://youtu.be/3hdxWSJ1PxQ
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To go further:
- Flight cancellations and COVID-19: why don't...
Video : Crisis and customer service at Eurostar…and elsewhere
In this issue of TravelGuys TV we talk about a ticket cancellation on Eurostar due to COVID 19 and best practice in customer service in a crisis.
https://youtu.be/dsoQzl2snf8
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To go further :
- COVID-19 handling at Air France
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COVID-19 cancellations and commercial measures. What options for airlines?
Following the different measures taken to stop the spread of COVID-19, the airlines are facing a wave of cancellations never seen before. At first it was due to customers who were afraid to travel or were "banned" from certain...