Virgin Australia domestic lounge in Sydney: nice but disappointing catering

The Virgin Australia lounge in Sydney airport’s domestic terminal is quite pleasant, but suffers from a limited range of food and beverages and a few service bugs.

Having just arrived from Europe, and after a brief night in Sydney, I’m already on my way to Adelaide, the first “real” stopover on this trip. I’ll be flying Virgin Australia, and before that I’ll have the chance to try out the airline’s lounge in the domestic terminal at Sydney airport. An experience I’m looking forward to with a rather positive state of mind, given my fond memories of the Virgin Australia lounge in Brisbane, which I visited the previous year.

You’ll find a summary of the articles about this trip to Australia at the bottom of the page.

Location of the lounge

You’ll find the Virgin Australia lounge just outside security, on your right at the bottom of the stairs.

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Once there, you’ll have to climb some stairs to reach the reception area.

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Access to the Virgin Austalia lounge

It is logically accessible to Virgin Australia business class passengers, as well as Gold and Platinum members of its Velocity loyalty program and partner airline programs, provided they are traveling on a Virgin Australia-operated flight.

Non-business class Virgin Australia customers can also purchase an annual lounge pass.

Any passenger can also purchase access at the lounge entrance.

And last but not least, it is available to holders of an American Express Platinum or Centurion (non-cobranded, of course).

The lounge is open to both departing and arriving passengers.

Lounge layout and design

The lounge is very large, airy and bright, and like its Brisbane counterpart, quite modern in design.

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It’s made up of several areas with different configurations, depending on whether you just want to sit down, eat or work.

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There’s also a room upstairs, but it’s less pleasant and more old-fashioned.

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All in all, a lovely lounge, big and bright, but with few power sockets available, and even then, most of the time they’re just USB ports and not real sockets.

Catering

When I arrive at the lounge, it’s breakfast service.

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Really limited.

On the drinks side, there are the traditional soft drinks fountains and a barista serving hot drinks. Alcoholic beverages are available at the bar on request from midday.

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Then lunch service will begin.

There will be vegetables.

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Small sandwiches.

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Scrambled eggs.

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And Thai chicken.

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The breakfast pastries offer will remain in place.

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I tried the chicken thai and struggled to find the chicken in the sauce.

In the upstairs room, catering will be even more limited, and the water fountains will be out of order.

In the end, there wasn’t much positive to say apart from the barista.

Lounge facilities

The lounge is equipped with toilets and showers.

Atmosphere

Quite pleasant despite the crowd at rush hour.

Bottom line

A rather pleasant lounge to wait for your flight, but its catering leaves a lot to be desired and gives a rather cheap impression. And the lack of electrical outlets is a real drawback.

The articles about this trip to Australia

#TypePost
1DiaryPreparing a trip to Australia
2LoungeAir France lounge Roissy 2G
3FlightParis-Gothenburg, Air France, Business Class (Embraer 190)
4HotelDraken, Gothenburg
5RestaurantKuruya, Gothenburg
6RestaurantSaga, Gothenburg
7HotelScandic Landvetter Airport
8LoungeSAS Lounge-Gothenburg (already tested many times, no review)
9FlightGothenburg-Munich, Lufthansa, Business Class (A320)
10LoungeLufthansa Senator Lounge Munich T2 Gates H
11FlightMunich-Tokyo Haneda, ANA, Business Class (B787)
12LoungeAna Lounge, Tokyo Haneda, T2
13FlightTokyo Haneda-Sydney, ANA, Business Class (B787)
14HotelMoxy Sydney Airport, Sydney
15LoungeVirgin Australia Lounge Sydney Domestic T2
16FlightSydney-Adelaide, Virgin Australia, Business Class (B737)
17HotelIntercontinental Adelaide
18RestaurantDaughter In Law, Adelaide
19DiaryVisiting Adelaide
20LoungeVirgin Australia lounge, Adelaide, Domestic
21FlightAdelaide-Melbourne, Virgin Australia, Economy X
22HotelRitz Carlton Melbourne
23RestaurantEntrecote, Melbourne
24RestaurantDelhi Streets, Melbourne
25RestaurantBincho Boss, Melbourne
26HotelW Melbourne
27RestaurantCapitano Carlton, Melbourne
28RestaurantRed Spice Road, Melbourne
29RestaurantYakikami, Melbourne
30RestaurantFreyja, Melbourne
31DiaryVisiting Melbourne
32LoungeVirgin Australia lounge, domestic, Melbourne
33FlightMelbourne-Sydney, Virgin Australia, Economy X
34HotelW Sydney
35RestaurantManta, Sydney
36RestaurantAalia, Sydney
37DiaryVisiting Sydney
38LoungeAir New Zealand lounge, Sydney T1
39LoungeThe House, Sydney T1
40FlightSydney-Tokyo Haneda, ANA, Business Class (B787)
41LoungeAna Lounge, Tokyo Haneda, T2 (already tested on the outward journey, no review)
42FlightTokyo Haneda-Frankfurt, ANA, Business Class (B787)
43LoungeLufthansa Senator Lounge, Frankfurt, T1 Gates A
44FlightFrankfurt-Gothenburg, Lufthansa, Business Class (A321)
45HotelJacy’z, Gothenburg
46LoungeThe Lounge, Goteborg Landvetter
47FlightGothenburg-Paris, Air France, Business Class (Embraer 190)
48DiaryDebriefing my vacation in Australia

Bertrand Duperrin
Bertrand Duperrinhttp://www.duperrin.com
Compulsive traveler, present in the French #avgeek community since the late 2000s and passionate about (long) travel since his youth, Bertrand Duperrin co-founded Travel Guys with Olivier Delestre in March 2015.
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