Virgin Atlantic Clubhouse, London Heathrow

After 2 days of an intense work trip in London, it was time for me to go back to Boston.

As a reminder, here is the itinerary followed:

#TypeReview
1FlightVirgin Atlantic Upper Class, Boston Logan – London Heathrow, Airbus A330-300
2HotelMillenium Hotel London Kensington (not reported)
3LoungeVirgin Atlantic Clubhouse, London Heathrow
4FlightVirgin Atlantic Upper Class, Londres Heathrow – Boston Logan, Airbus A330-900NEO
Today’s itinerary

Check-in and ground experience

I proceeded to online check-in the day before my departure for Boston and got my Passbook boarding pass.

On the day of departure, I was dropped off by my driver at the Upper Class Wing, Virgin Atlantic’s premium check-in area, located on one side of Terminal 3 at London Heathrow.

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The welcome was very good, a ground agent came to meet me outside to lead me inside.

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The whole thing was a bit chaotic with the baggage drop-off which was not very organized, but I headed directly to the security checkpoint, the same as the one accessible from the main terminal.

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Location and welcome

To get to the lounge, you need to go through the whole Duty Free, and follow the signs to the Virgin Clubhouse.

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Welcome was excellent and I was invited to enter the lounge.

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Lounge design

The lounge is very large, very spacious.

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Some areas are airy, and others more cosy. The tarmac and parked aircraft are visible from most areas of the lounge.

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Comfortable lounging areas are available to passengers with large armchairs and coffee tables, as well as very successful cocoon-swings.

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In the center of the lounge, a larger dining area is available with both small and large tables, as well as a bar around which it is also possible to sit.

In addition, on the other side of the corridor, a fitness room is available with Peloton bikes as well as a mezzanine with a billiard table, a lounge area with TV and a “garden”, actually a very nice terrace overlooking the tarmac.

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Catering

A seated restaurant area, like in the Concorde Room of British Airways is also available at meal times (so not during my visit).

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On each table there is a QR code that allows you to order whatever you want, and the waiters also have paper menus.

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In addition to this offer, it is possible to order at the counter: cold cuts, cheeses, salads and breads are available on request and at will of course.

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The menu is very extensive via QR Code.

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I didn’t order anything but I asked for a selection at the counter of charcuteries which were excellent.

Bottom line

A very nice experience to relax before your flight, and a high level catering.

Olivier Delestre-Levai
Olivier Delestre-Levai
Olivier has been into airline blogging since 2010. First a major contributor to the FlyerTalk forum, he created the FlyerPlan website in July 2012, and writes articles with a major echo among airline specialists. He now co-runs the TravelGuys blog with Bertrand, focusing on travel experience and loyalty programs.
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