In the middle of a pandemic, I have to organize an impromptu trip to Poland for a client. In view of the COVID-19 crisis and the fall in passenger numbers, all airlines have sharply reduced their overall frequencies. From London, the options for reaching Warsaw are slim. At LH Group, very convoluted connections in Brussels and Zurich. Nothing at BA, and few options at AFKL.

Then there’s LOT by direct flight, which was tempting after the excellent experience I had between Munich and Warsaw in early 2020.

So off we go on a (not so) simple itinerary:

Location

The lounge is located just after the border police checkpoint in the connections circuit. And not exactly in a convenient location for passengers departing from London.

And above all, why use this lounge. Firstly, because this is the lounge chosen by LOT for its Business passengers.

Secondly, because all of LHR’s lounges that can accommodate Star Gold passengers are closed: UA has not reopened, SQ closed following the cancellation of Emirates flights that filled its lounge, and LH recently closed (after the holidays).

The Plaza Premium lounge, also accessible via Priority Pass and part of the American Express Lounge Collection, was the only option available at all.

I was greeted courteously and directed to the lounge after an eligibility check with my LOT boarding pass.

Lounge design

I really like the design of the Plaza Premium lounges: dark materials, quality armchairs, everything is done to give a cosy and relaxing atmosphere.

Numerous lounging areas are available, as is a dining area with tables and chairs, and a work area with small private armchairs and desks.

I’ll be sitting in one of his offices for a long meeting before my flight.

Catering

The catering offer has apparently been kept as normal, the only change being that someone now serves you.

The menu is short, but the service is fast.

I won’t be impressed by the quality, especially of the scrambled eggs.

Bottom line

A lounge with an excellent design with a decent catering offer, it’s Byzantium in the midst of a pandemic!

Articles similaires

Lufthansa Business Lounge, London Heathrow: Full as an egg! Lufthansa Senator Lounge, London Heathrow T2: Basic but relaxing American Express Centurion Lounge, London Heathrow T3: Excellent even at breakfast British Airways Galleries Arrivals T5 lounge, Londres Heathrow : very convenient Lufthansa Senator Lounge, London Heathrow T2: Still very good Singapore Airlines lounge at London Heathrow T2: superb catering