The Westin Valencia: Very good, but in need of renovation

As part of our romantic weekend in Valencia with my wife, we stayed at the Westin Valencia.

As a reminder, here is the itinerary followed:

#	Type	Review
1	Lounge	British Airways Club Europe, London Heathrow – Valencia
2	Hotel	The Westin Valencia
3	Restaurant	Lienzo Valencia
4	Restaurant	Tago Mago Valencia
5	Beach Club	Valencia Marina Beach Club
6	Flight	British Airways Club Europe, Valencia – London Heathrow

Today’s itinerary

Booking

I hadn’t initially booked at this hotel, which I know well from having stayed there several times, with or without Bertrand.

The Palacio Santa Clara, a new addition to the Autograph Collection, also appealed to me. Nevertheless, a closer look at the hotel’s photos shows a horrible view of a parking lotbut also with the closed rooftop pool and the limited number of suites available for upgrade, I decided to opt for the Westin, the city’s only 5-star hotel, where I know the service is top-notch, for around €120 a night.

Arrival

A few days before my arrival, I write to my Ambassador to make sure that my status is properly reflected in the hotel’s systems. In fact, I’ve been having a few problems over the last few months (changing my surname) with a status that’s not up to date in the hotels I’ve stayed in.

We arrive at the hotel after a Cabify ride, 20 minutes after leaving the terminal.

We are greeted by a doorman who offers to take care of our luggage, but we decline.

We then proceed with check-in formalities. There’s no mention of an upgrade to a Junior Suite, and confirmation of our check-out at 7.30pm, thanks to the Your24 benefit conferred by my status.

We are also asked to choose our breakfast time and content, which we do right away.

The receptionist will escort us to the elevator.

Room

Our junior suite was located on the 2nd and top floor of the property.

The decoration of the corridors and the bedroom is stuck in the mid-90s. It’s not ugly, it’s well maintained, but it’s just dated.

The room itself is very spacious, true to its Junior Suite designation.

The entrance leads into a lounge area, with sofa and coffee table facing the TV.

To the right of the entrance is the spacious office.

On the other side is the king-size bed, large but not very comfortable, facing the bay window that opens onto the large terrace with two deckchairs.

On the other side of the bed is the dressing area and bathroom, with a large closet, separate toilet and spacious bathroom with shower and bathtub.

A beautiful space, well maintained, but in need of refreshment over the coming months.

Finally, the virtual visit in video:

Hotel facilities

The hotel is equipped with a fitness room and spa, both located on level -1 and accessible via a staircase from reception or from the main elevators leading to the rooms.

Spa

We’ll be visiting the spa after exploring the city on the second evening of our stay.

It is accesible free of charge to Marriott Bonvoy Platinum members and above, as well as to those who have booked a treatment.

Since my last visit, everything has been renovated: the heated swimming pool is very pleasant, as are the saunas and hammams. We regret the lack of deckchairs, with only 3 available.

Treatment

Just before our return to London, we booked two hot stone massages. While the masseuses were very nice, this will go down as one of the most disappointing hotel services in recent years, and my wife and I were unanimous on this point!