I’ve already been to the TAP Premium Lounge in Lisbon a few times, but each time it was too short to make a real report. I took advantage of not being on a connecting flight but leaving from Lisbon to arrive well in advance to enjoy the lounge.

For the record, the articles related to this trip:

Location of the lounge

The lounge is located in the heart of the terminal, on the mezzanine overlooking the commercial area, right next to the airport’s other lounge, the ANA.

It is therefore very central, at least for “Schengen” passengers.

This is the only TAP lounge in the airport, so it also welcomes passengers from non-Schengen flights, who will have to walk a little further and anticipate the possible wait at immigration control.

Lounge design

The lounge is almost in one piece without any separation. It overlooks the runways which is nice but also makes it very bright.

There is a buffet area, which we will talk about later, and a seated dining area:

A large lounging area:

A real bar:

A second dining area:

And finally a relaxation area which is a little isolated from the rest:

The whole is quite nice and bright but the fact that the lounge is all in one piece without any angle or separation often makes it look like a station hall and prevents any sense of privacy. In the end it is moderately comfortable, with no possibility to sit face to face in the lounging areas.

In addition, since it accommodates all the passengers of TAP and Star Alliance airlines for both intra- and extra-European flights, it quickly becomes crowded at peak times.

Catering

In terms of catering, there is a cold offer mainly based on cold cuts and small salads.

There is also a selection of two hot dishes.

A sweet offerwhere we find the inevitable pasteis.

The drinks offer is quite extensive with a good choice of wines, soft drinks and hot drinks.

And, as I said above, for strong spirits there is a real bar with a barman who even makes cocktails.

All this is globally correct even if we would appreciate a more important choice of hot dishes given that it is also a lounge that welcomes long-haul passengers.

On the other hand, what is much less appreciable is, as you can see, that the staff is not in a hurry to restock the buffet which is permanently left in a certain state of neglect which is not of the best effect.

Services

For your information, if you need any assistance the lounge staff will be totally useless. They are there to welcome, not to help.

You will see in the article to come concerning my flight to Porto that feeling a problem coming regarding a connection I went to see them to know if I could be rebooked on another flight…I was sent to the customer service on the floor below…the said service being inaccessible because it was so crowded.

A bit strange in terms of services offered to the best customers of the airline and the alliance.

Bottom line

A very correct lounge but quickly crowded, noisy, with an acceptable but badly managed buffet.

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