Air France Business, London Heathrow – Paris Charles-de-Gaulle, Airbus A320 : Lame!

After a visit to the lounge, I’m off to board my next flight to Paris.

As a reminder, here is the itinerary followed:

1LoungeLounge No1 Lounge, Londres Heathrow T3
2FlightAir France Business, Airbus A320, London Heathrow – Paris Charles-de-Gaulle
3HotelThe Westin Paris
4TrainEurostar E350, Standard Premier, Paris Gare du Nord à London St. Pancras
Today’s itinerary


The boarding gate is located relatively far from the lounge, about 200m from it. Boarding is a bit chaotic, and priorities are not respected at the gate.


However, as I arrive relatively late in the boarding process, I’ll be able to board straight away. No specific checks are carried out other than proof of vaccination.

Oh, a Dutch neighbor

Cabin and welcome

As always with Air France, the welcome is relatively cold, and I immediately go to my seat as it’s in the front row.

The cabin is the usual Smart&Beyond found on all Air France medium-haul aircraft apart from the A318 and the domestic fleet.

Take-off for Paris
Well, Heathrow is home to British Airways.

Service and catering

On this flight, service will be nil. No, not bad quality, just no service. And all this supposedly because of the pandemic. Nevertheless, the flight attendant took pity on me and served me an instant coffee in a paper cup.


That’s the French art of living. On the other hand, if it’s a problem to serve benefits, it’s no problem to serve and handle totally useless information sheets handed out to passengers, which I’m now starting to fill in humorously.


Arrival and disembarkation

Arrival will be on time, but the wait at immigration will be incredibly long, arriving in the morning arrival bank.

Approaching CDG
Our aircraft at the gate

Fortunately, I manage to make my way to the automated checkpoint reserved for vaccinated EU citizens.

What a mess… But don’t forget that Paris loves you.

Bottom line

A flight with pathetic service. One of my last experiences on Air France to London for a long, long time.

Olivier Delestre-Levai
Olivier Delestre-Levai
Olivier has been into airline blogging since 2010. First a major contributor to the FlyerTalk forum, he created the FlyerPlan website in July 2012, and writes articles with a major echo among airline specialists. He now co-runs the TravelGuys blog with Bertrand, focusing on travel experience and loyalty programs.

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