After a visit to the Premier lounge of Mexico’s national airline, I leave the lounge and head for the gate.
As a reminder, here is the itinerary followed:
On the way to the gate, close to the lounge, I hear the last call with my name chanted in a laughable Spanish accent!
I hurry up and am the last to board. Result: zero waiting… At the gate, because I have to do all the waiting on the jetway!
Cabin and welcome
No surprise: it’s exactly the same cabin as on the previous flight, except that I’m on the left instead of the right, and I’m in exactly the same row.
The welcome at the door is very basic, I’m just pointed in the right direction.
Service and catering
As I arrive last, I don’t get the welcome drink. However, there will be a good 20 minutes of going back and forth in the cabin, but I will be totally ignored. A very different impression compared to the previous flight, without a doubt. Tired domestic crew?
After take-off and the lights go out, the service begins, with the passage of a basket of sweet pastries pompously named “bread” (they’re industrial gizmos). I’ll have a muffin, and ask for a coffee with milk. No espresso on domestic flights (despite the presence of the machine, the same as on the previous flight).
Very poor. A second basket with bigger junk food will return, but I’ll skip it.
Arrival and disembarkation
We arrive at Cancun airport fifteen minutes ahead of schedule. The jetway takes a few minutes to adjust, and all business class passengers are invited to disembark. The luggage I had to check will be among the first to arrive on the baggage conveyor, and I’ll be out of the airport very quickly, where the hotel driver will be waiting to take me there.
A very good flight in terms of the hard product, but the service was a disappointment.