Continuation of my itinerary back to London with the long-haul part, namely the flight from Mexico City to Madrid on Aeromexico.
As a reminder, here is the itinerary followed:
Ground experience and lounge
No sooner had I disembarked from my flight from Cancun than I had to wander around the arrivals circuit, strangely distinct from the departures circuit, for a very long time.
At some point, I’m afraid I’ll have to go through a security screening again, but no, it won’t be necessary.
With less than 50 minutes before the departure of my next flight, I head as quickly as possible to the lounge I wanted to visit, namely the American Express Centurion Lounge… But I found the doors closed, the lounge closing at 5pm… Never mind, I’ll take an express 5-minute break in the Aeromexico lounge (already reviewed earlier) and then head off to board my flight.
Boarding
Boarding begins around 30 minutes before flight departure, with a fairly complex procedure involving 5 groups, and queues that are rather unsuited to the building’s architecture (like those in terminal 2F at Paris Charles-de-Gaulle, for those in the know).
Nevertheless, the boarding of Zone 1, of which I am a member, will be fast.
Cabin and welcome
The cabin is the same as on the outbound flight, with the very comfortable Super Diamond seat from Collins Aerospace.
I’ve also discovered a handy extra storage space under the folding armrest.
The on-board kit (helmet, blanket, pillow) is already on my seat, as is a bottle of water in the retractable armrest, and a comfort kit (with a different design, just as nice) stocked as on the outward journey.
Boarding takes much longer than in Madrid, and welcome drinks are only served a few minutes before departure. I’ll choose champagne, as usual. The dose is a bit skimpy, by the way.
Service and catering
The catering service starts 30 minutes after the seatbelt lights are switched off.
There’s no aperitif service, and the table is set directly.
The starter and cheese are served on a platter, without a tray. Very premium.
The starter is rather stingy, since it’s a salad, admittedly very fresh and successful, but undeniably lacking in protein.
The cheese is much better than on the outward journey, but bread or, at the very least, crackers are missing.
Next comes the chicken, previously ordered via the booking manager. Frankly average, I don’t like the sauce at all and the vegetable coating is really not good.
Then came dessert, a very good tartlet, very well presented and again served on the plate, a dessert I’d accompany with a Bailey’s.
Then I’ll sleep for a good 6 hours!
Breakfast is served 1h20 before arrival, perfect timing.
I chose the platter with the smoked salmon, which was perfect but lacked the bread to go with it. It will be served with a double espresso.
I have to say that, unlike the outward journey, I found the service to be carried out with much less passion and proactivity. I was forced to ask for water in addition to champagne, orange juice with breakfast, etc etc.
Arrival and disembarkation
We arrive at the gate about 15 minutes after the scheduled time, due to a longer-than-expected drive.
Disembarkation will take place row by row, but with a logic to be perfected for Business: since disembarkation takes place through gate 2L, it makes more sense for ranks 5 to 9 to disembark before ranks 1 to 4…
Bottom line
A good flight thanks to Aeromexico’s hard and soft products, but uninspired service. Shame.
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